New Landing › How can we help? › Themeforest Theme Support › Dante › Major problem with Revolution slider. Content below overlaps when site resizes

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    Posted in: Dante
  • February 17, 2014 at 7:40 pm #49703
    tyruladesign
    Member
    Post count: 27

    I’ve had this problem since I started using this theme about 2 weeks ago. It happens on any page the uses Revolution slider. I need to have my site completely stable this week as my company has a huge event and we are relying on this theme. Everything so far has been smooth except this major issue.
    Any time you resize the page, or for instance change orientation on a tablet, the content below the slider overlaps the slider and looks very bad.
    My site is http://www.tyrulla.com
    I really need a solution for this urgently. I’m not quite sure what is causing this issue.
    Thank you!

    Here is a screenshot with the issue:

    Tyrula | Healthcare Research Technology


    Here is a screenshot with the page displaying correctly:

    Tyrula | Healthcare Research Technology

    February 18, 2014 at 8:08 am #49844
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    Could you please try setting the forcefullwidth and autoheight option to on in the Revolution Slider Settings Page.

    Thanks
    Tahir

    February 18, 2014 at 7:01 pm #50038
    tyruladesign
    Member
    Post count: 27

    Hi Tahir, this has not worked, I tried the forcefullwidth, and unlimited height options, neither worked individually nor together. I’m not sure if by ‘autoheight’ you meant ‘unlimited height.’ But it did not work anyway, and it is not the style I wish to use. I tried lazy load as well, it did not help. Please help with this issue as it is extremely urgent, and happens every single time the browser is resized, on all browsers.
    Thanks

    February 19, 2014 at 3:13 pm #50281
    tyruladesign
    Member
    Post count: 27

    If anyone has any ideas to help fix this problem please let me know, I’m willing to try anything. Our website http://www.tyrulla.com is about to be showcased to a large audience very soon and we must have this issue fixed. The developers have done an excellent job with this theme, and this is the only major flaw I have found thus far.
    Thank you

    February 20, 2014 at 5:29 pm #50592
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The solution is very easy . Please try to put a spacer elements through page builder between slider and content to fix the issue .

    With Best Regards
    Swiftideas Themes

    February 24, 2014 at 4:01 pm #51332
    tyruladesign
    Member
    Post count: 27

    Mohammad, thanks for your reply but this solution doesn’t work at all. Please, we are in desperate search for a solution. I’m not sure what else is wrong. I can provide login credentials if needed. This problem occurs on any instance I have of this theme. Please, we need help. The spacer solution does not fix the problem.
    Many Thanks

    February 24, 2014 at 4:02 pm #51333
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    Please provide me login detail so i can look in to this .

    With Best Regards
    Swiftideas Themes

    February 24, 2014 at 4:07 pm #51334
    tyruladesign
    Member
    Post count: 27
    This reply has been marked as private.
    February 26, 2014 at 1:58 pm #52071
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will inform the developer about this issue.

    Thanks for your patience.

    – Kyle

    February 26, 2014 at 2:34 pm #52085
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    I made some changes so please check with hard refresh [CTRL+F5]. This issue is not appearing at my side now .

    With Best Regards
    Swiftideas Themes

    February 27, 2014 at 3:52 pm #52545
    tyruladesign
    Member
    Post count: 27

    Thanks Mohammad, what changes did you make? I can still reproduce the problem quite easily, although it looks like it may be doing it slightly less (I can’t really tell). Many thanks, let me know any progress! I think I also found that this problem doesn’t persist with the original slides included with the theme.
    Thanks guys!

    February 27, 2014 at 3:55 pm #52546
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please can you share the solution Mohammad?

    – Kyle

    February 27, 2014 at 4:05 pm #52556
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I just put code at start of content editor before any elements in text editor mode .
    <div style="clear: both; height: 10px;"></div>

    With Best Regards
    Swift Ideas

    February 27, 2014 at 7:45 pm #52648
    tyruladesign
    Member
    Post count: 27

    Yes this is not working at all unfortunately

    February 27, 2014 at 7:56 pm #52650
    tyruladesign
    Member
    Post count: 27

    I’ve noticed something, i’ve seemed to make the issue go away by adding another slide. It looks like maybe this issue happens when revolution slider only has 1 slide?

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