ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• February 15, 2014 at 6:56 am #49122
  hsekhon

  Member

  Post count: 10

  Attached is what I see when I go to edit modal box code under Theme options > WooCommerce Options.

  February 18, 2014 at 9:35 am #49888
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  We have a Neighborhood 1.64 update out to fix all the issues . Please upgrade theme to latest version Neighborhood 1.64 and WooCommerce: 2.1.2 . Let me know your feedback .
  With Best Regards
  Swiftideas Themes

  February 18, 2014 at 10:34 am #49916
  hsekhon

  Member

  Post count: 10

  Hi Mohammad,

  I’m afraid the 1.65 upgrade has not fixed the issue. The problem started after I pasted UserVoice feedback form code into the feedback modal. Is there any way to remove this code for troubleshooting purposes?

  February 19, 2014 at 11:45 am #50202
  hsekhon

  Member

  Post count: 10

  Update: I just took a data extract of the theme settings and removed any code from the feedback modal (yes, i adjusted the string datatype descriptors). However the problem still exists.

  February 19, 2014 at 12:31 pm #50218
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please share your website URl with wordpress admin login detail so i can check and resolve .

  With Best Regards
  Swiftideas Themes

  February 19, 2014 at 10:27 pm #50354
  hsekhon

  Member

  Post count: 10

  This reply has been marked as private.
  February 20, 2014 at 6:17 am #50388
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  HI,
  Please post correct admin login deatil and mark Set as private reply so nobody can view this message .

  With Best Regards
  Swiftideas Themes

  February 20, 2014 at 7:44 am #50403
  hsekhon

  Member

  Post count: 10

  This reply has been marked as private.
  February 20, 2014 at 10:08 am #50445
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have fixed your issue so please check it now .

  With Best Regards
  Swiftideas Themes

  February 20, 2014 at 10:10 am #50448
  hsekhon

  Member

  Post count: 10

  Thank you so much Mohammad. What was the issue? Will this be fixed in the next theme update?

  February 20, 2014 at 10:20 am #50449
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  HI,
  It was a some wrong in options settings so i fixed it and no need to include in theme upgrade .

  Cheers!

  With Best Regards
  Swiftideas Themes

• Back to forum

  Posted in: Neighborhood