Viewing 4 posts - 1 through 4 (of 4 total)
  • #43146
    rtjonasin
    Member
    Post count: 1

    Hey Ed,

    Thanks for the support!

    After updating my products I suddenly had this product image issue. Where the image being the wrong size and the zoom function isn’t working correctly with some images.
    I followed the instructions when setting the image measurements:
    Catalog 540×720
    Product 540×720
    Productsmaal 120×178

    Also after the new upload and seeing the issue with the images I used the regenerate thumbnails plugin, but that didn’t help

    Another issue was when watching the site mobile:
    the product images show up double and the effect is lost
    And I was wondering if it’s possible to show the product images in the wish list as well, because now you only see a title and the button

    Thanks in advance.

    #43742
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    #48984
    [email protected]
    Member
    Post count: 3

    I also have the problem of the images showing double on mobile.

    Any solutions for this?

    #49892
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi nick, I don’t see this happening on my mobile device, what are you using?

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register