New Landing How can we help? Themeforest Theme Support Neighborhood Product's sidebar is not displayed

Viewing 9 posts - 1 through 9 (of 9 total)
  • #42589
    Pixelix
    Member
    Post count: 6

    Hi! I choose the side panel for the product pages in the settings (see screenshot). Sidebar one not empty, it is displayed on other pages. But on the product page he misses. If you create a new product in the settings you selected “no sidebars”. If you manually to choose product бококвую panel, everything works. How to choose the sidebar for all products by default?

    #42915
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, I’m afraid you cannot choose a default sidebar, you will have to modify the sidebars manually per each post.

    Cheers!

    #42947
    Pixelix
    Member
    Post count: 6

    Then what is the purpose of this setting?

    You are sure that there is no way to assign sidebars immediately all products? I will be several thousand products. I have to manually select each sidebar?

    #43385
    azura_eyes
    Member
    Post count: 48

    Melanie,

    it seems to be a bug with the “Default Product Sidebar Config” setting as the Pixelix pointed out. I have the same issue.

    I select on the theme setting page “Default Product Sidebar Config” & “Default Product Left Sidebar” & “Default Product Right Sidebar”, see the attachment.
    Then when I check the product page, let us say produkt “Blue carpet”, the product page has the sidebar BUT as soon as I update something on the “Blue carpet” product page (for example change the price or ad some attribute, what ever) AND press the Update button the sidebar disappears.

    I checked the custom fields (sf_right_sidebar, sf_sidebar_config, sf_left_sidebar) and noticed that after when a product is updated the Product Meta fields OVERWRITES the “Default Product Sidebar Config” settings and saves the default per page EVEN you don’t change the Sidebar Options->Sidebar configuration-> No sidebar (NOTE wrong help text here…Choose the sidebar configuration for the detail page of this portfolio item.)
    And the result is… the custom field “sf_sidebar_config” get overwritten with value “no-sidebars” which is not correct and NOT wanted and makes the sidebar suddenly disappear 🙁

    Please forward this ti Ed to take a look at and the solve the obvious BUG!
    Thanks

    #43825
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, as far as I know the default sidebar targets future posts, not past posts. But let me ask the developer about this

    #43832
    Pixelix
    Member
    Post count: 6

    No, for new products is also does not appear.

    #43896
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey guys,

    Thanks for point ing this out, apologies for the issue. I have fixed it for the next update, if anyone needs it sooner, please email me via – http://themeforest.net/user/SwiftIdeas and I’ll send it over.

    Thanks,

    – Ed

    #46762
    Anisoara_123
    Member
    Post count: 5

    Dear Ed,

    I have the same issue. It is possible I need the new version sooner.
    I could not find your email in the page. The Contact Support page doesn’t work.

    My email is [email protected].

    thank you.

    #47573
    Melanie – SUPPORT
    Member
    Post count: 11032

    Great!

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