New Landing How can we help? Themeforest Theme Support Dante Parallaxe bug safari 6

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Dante
  • #40708
    flexweb
    Member
    Post count: 1

    Hi everyone,

    I got a bug with the parallax with Safari 6.0 and less, on the homepage of my website here :
    http://corporate.profilplus.oyez.fr/

    Parallaxe don’t work and pictures are not loading correctly.

    I don’t understand why, and there is no problem with parallaxe on the parallaxe demo page : http://dante.swiftideas.net/parallax-page-demo/

    Anyone got an idea ?

    Thanks,
    Guillaume.

    #40804
    flexweb
    Member
    Post count: 1

    anyone ?

    #40994
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,

    Are you using version 1.5 released on 6th Jan ?. If not please update and confirm if this issue exists.

    Thanks
    Tahir

    #41359
    mqemphatic
    Member
    Post count: 2

    Same thing here with parallax bug with Safari

    After opening an image in the lightbox, clicking out of lightbox, then scrolling back up the page, the background for the parallax is just gone. I tried this on the full width and boxed views for the page… same issue.

    http://mqartwork.com/gallery/

    #41753
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    Unfortunately i am on a windows machine. i am sure Ed can sort this out in the next update.

    Thanks
    Tahir

    #41764
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Flexweb,

    Which version of the theme are you using? In the parallax asset, what setting do you have it set to? Scroll/Fixed etc.

    Let us know.

    – Ed

    #52409
    anton123
    Member
    Post count: 67

    Hi guys – I also have this problem

    I noticed my parallax section wasn’t showing on Safari and Chrome so checked the demo Dante site and it also didn’t work.

    This is a problem and I saw a few other posts on here as well complaining about it.

    See Safari screesnhots attached.

    The question is, what other browsers / devices does this not work on and is there a fix?

    Thanks

    #52912
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Anton,

    What version of Safari/Chrome are you using?

    – Ed

    #52913
    anton123
    Member
    Post count: 67

    Thanks Ed,

    Safari Version 5.1 (7534.48.3)

    Chrome Version 33.0.1750.117

    are there known problems with any other browsers or devices? As you know you can’t risk having something not work and then the client gets the ump….

    #52923
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Safari v5.X is a known buggy browser, and used by less than 0.5% of users. Supporting this browser would mean drastically reducing the themes functionality, and something we aren’t prepared to do for so little users.

    Chrome should be fine though, can you link me to your site to check? Using Chrome here (exact same version) on the demo and it’s perfect.

    – Ed

    #52930
    anton123
    Member
    Post count: 67
    This reply has been marked as private.
    #53587
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Very odd – but this custom css should fix it, add the following to the custom css box within Theme Options:

    .spb_parallax_asset {
    position: static;
    }
    

    Let me know.

    – Ed

    #54448
    anton123
    Member
    Post count: 67

    Thanks Ed, that works for Chrome

    #54765
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic! Thanks for letting us know.

    That’s a confirmed Chrome bug which bugs out every time css animation is used. Hope they will fix it soon!

Viewing 14 posts - 1 through 14 (of 14 total)

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