Font issues – swiftideas

swiftideas

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This topic has 9 replies, 3 voices, and was last updated 10 years by Melanie – SUPPORT.

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Posted in: Neighborhood
January 7, 2014 at 5:41 am #40641

latitude22n
Member

Post count: 102

Hi – I am having some issues getting fonts to show up.

Great that you’ve got Helvetica as a standard font but it doesn’t seem to show up in Firefox or Safari? I could see it in Chrome only so far. If I can get it working I would love to be able to create a condensed or Helvetica Neue look.

I cannot see Open Sans Google Font in any browser when I implement it for Menu. However some other Google fonts like Lato are displaying well.

See attached settings for http://digitaldevotee.com/boogie/.

Thanks

January 8, 2014 at 4:32 pm #41145

Melanie – SUPPORT
Member

Post count: 11032

Hi,

Helvetica is only the fallback font that takes effect if the google fonts cannot be loaded like in old IE versions.

Cheers

January 9, 2014 at 5:19 am #41244

latitude22n
Member

Post count: 102

Hi Melanie –

Can you take a look again as I don’t think your answer really addresses my situation.

1. The theme allows you to select to display Standard Fonts or Google Fonts or FontDeck Fonts. I have selected to show Standard Font for the body text. Helvetica is listed as a standard font (which I was actually surprised about since it isn’t normally). I have therefore selected Helvetica (not a Google font) to show. It’s not working. Are you saying that Helvetica is not a reliable Standard font to use and I shouldn’t select it?

2. For menu font I have selected the Google Font Open Sans Condensed 700 and it doesn’t show up in any browser I tried. Why not?

Thanks.

January 13, 2014 at 7:57 am #41959

latitude22n
Member

Post count: 102

Hi – can you please get back to me as these questions are holding up our design process. I know you guys where probably busy pushing out the new theme version:)

January 14, 2014 at 5:52 am #42283

latitude22n
Member

Post count: 102

FYI I still need your answer as I would like to use Open Sans but meanwhile I am trialing some other fonts.

January 15, 2014 at 1:46 pm #42676

Melanie – SUPPORT
Member

Post count: 11032

I’ll pass this on to Tahir.

January 23, 2014 at 4:45 am #44225

latitude22n
Member

Post count: 102

Hi Can you please let me know?

January 27, 2014 at 11:05 pm #45143

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi there,

Apologies it’s taken so long to get an answer back to you.

1) Checking here and Helvetica working on every browser. Can you possibly try another machine?

2) I’m able to replicate Open Sans Condensed not working here – will look into this and provide a fix for the next update.

Thanks,

– Ed

January 28, 2014 at 8:37 am #45183

latitude22n
Member

Post count: 102

Thanks – I think we’ve got helvetica now. Looking forward to next update!

January 31, 2014 at 6:43 am #45939

Melanie – SUPPORT
Member

Post count: 11032

Glad to hear that!
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Posted in: Neighborhood