ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Flexform
• January 6, 2014 at 5:19 pm #40566
  deaconpt

  Member

  Post count: 47

  Hello,

  I was testing my site with a Windows Surface RT, it’s almost impossible to click the link I want.

  for example I have this structure

  [ GRAMMAR ] main / no link ‘#’
  => [6th grade] no link ‘#’
  ===>[Revision] link

  So I want to click in [Revision], but when I Touch/Click the Grammar link, it show the [6th grade] but if I remove the finger/or try to drag, it quickly disappears.

  Is there a way to fix this? It also happens with Flexform theme page.

  Thank You,
  Victor Santos

  January 8, 2014 at 3:22 pm #41111
  Melanie – SUPPORT

  Member

  Post count: 11032

  I’ll ask the developer about that.

  Cheers

  January 9, 2014 at 11:36 pm #41472
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi Victor,

  What menu item are you trying to access on the demo to replicate this issue? If you could please provide a link to your site then I’ll happily look into it for you.

  – Ed

  January 10, 2014 at 2:42 pm #41627
  deaconpt

  Member

  Post count: 47

  This reply has been marked as private.
  January 14, 2014 at 5:17 pm #42384
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hi, please let us know what we need to do in our demo in order to replicate this, as you mentioned it’s also happening in our demo. Thank you!

  January 15, 2014 at 4:53 pm #42746
  deaconpt

  Member

  Post count: 47

  Hi,

  My problem is, when I try to access the link ons the navigation I am unable to access drop down menus as they do not stay open long enough to make a choice.
  It happened in my site also in others… So I wanted to know if there’s a way to fix these, making the nav more compatible with touch devices.
  Or maybe it’s just the Surface RT problem, I didn’t have the chance to test with another device.

  Thank you.

  January 17, 2014 at 8:04 am #43128
  Melanie – SUPPORT

  Member

  Post count: 11032

  So you cannot confirm that you experience this on our demo as well?

• Back to forum

  Posted in: Flexform