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  Posted in: Dante
• January 3, 2014 at 4:21 am #39991
  Grey-Support

  Member

  Post count: 16

  Hey Ed,

  A few questions:

  1) When scrolling down the page (after doing the naked theme) our logo seems to be a lot smaller than it should and isn’t centered. (Does on all pages, but heres example: greysignal.com/tour)

  2) IE makes everything massive and giant. Visit the site on IE 11. (greysignal.com/downloads)

  3) The parallax loads slow and takes a few seconds after page load to extend the full way. (example: https://greysignal.com/backup/) can you fix that so it isn’t crunched, then opens up after the page loads? Almost looks sloppy.

  January 3, 2014 at 3:10 pm #40048
  Tahir – SUPPORT

  Member

  Post count: 1212

  Hi,
  1: You can change the logo width and height using this custom css

  #logo {
  width: 256px !important;
  }

  2: Ed will be able to shed light on this. Have assigned this thread to him.

  3: This custom css should fix the jump

  .page-id-120 .alt-bg {
  height: 800px;
  }

  Best
  Tahir

  January 3, 2014 at 3:50 pm #40066
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi there,

  2) Looks like you don’t have the logo width set in Theme Options > Header Options? Can you check this?

  – Ed

  January 8, 2014 at 2:58 am #40910
  Grey-Support

  Member

  Post count: 16

  1) This doesn’t fix it. Notice on the homepage (greysignal.com) how the logo is sized and positioned – I’d like it to stay where it is at, just simply flip to black. Right now, its jumping to the top and the size changes.

  2) Size is now set to 256px.

  3) It is still jumpy. Ed, can you fix so it doesn’t jump so bad? Load the main page, you’ll notice a big jump/lag before the video even loads and the text shows. Gives the site a buggy/slow feel. Visit greysignal.com/backup to see how everything gets bumped around too much. Not very flowy 🙁

  January 8, 2014 at 7:43 pm #41173
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  1) Use this custom css:

  .page-id-8 .sticky-header-resized #logo img.retina {
  padding-top: 10px;
  }

  2) Try this custom css:

  .page-id-120 .spb_parallax_asset.parallax-window-height .spb_content_wrapper {
  margin-top: -145px;
  }

  Hope that helps!

  – Ed

  January 18, 2014 at 9:30 pm #43379
  Grey-Support

  Member

  Post count: 16

  @Ed,

  It still loads a little clip at the top, then after a few seconds will pop down.

  Visit greysignal.com/tour

  The big code image should basically fix the user’s window and stretched out, not wait for everything to load and then open and show the text. This happens on all my pages with that. /business /healthcare /education

  January 21, 2014 at 11:23 am #43823
  Melanie – SUPPORT

  Member

  Post count: 11032

  Your website doesn’t load properly for me, do you have server issues going on? I don’t see business, healthcare and education in your navigation either 🙁

  January 27, 2014 at 12:14 am #44839
  Grey-Support

  Member

  Post count: 16

  Melanie, everything is loading fine on my end! Checked on different ISP’s also.

  I am still trying to figure out this jump and slow initial loading. (greysignal.com/tour in particular) no words at the top even show until after a few seconds after.

  January 27, 2014 at 12:28 am #44841
  Grey-Support

  Member

  Post count: 16

  UPDATE

  I would really like to get this fixed. Here’s how to reproduce:

  Visit greysignal.com >> Click Tour

  Notice the top parallax loads about two inches.. waits for a few seconds, then loads the rest, a few seconds later will load the text. By the time that all loads, the visitor has already clicked away.

  Is there a way to have that load first then everything else?

  Has anyone else experience this?

  January 29, 2014 at 7:39 am #45466
  Tahir – SUPPORT

  Member

  Post count: 1212

  Hi,
  Please see screenshot: http://prntscr.com/2nkfvu . From the Network Analysis it seems that your cdn is causing some issues with the images therefore the slow loading of the page. Please consult with your cdn provider.

  For the Jump, Please try this custom css

  .spb_parallax_asset.sf-parallax.sf-parallax-video.parallax-video-height.spb_content_element.bg-type-cover.col-sm-12.alt-bg.alt-two {
      height: 435.5px;
  }

  Thanks
  Tahir

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  Posted in: Dante