New Landing How can we help? Themeforest Theme Support Neighborhood Validation of required fields not working

Viewing 5 posts - 1 through 5 (of 5 total)
  • #35895
    davidmu
    Member
    Post count: 8

    Validation of required fields are not working.
    I’ve tried turning on the one page checkout as suggested by the other threads, however it doesn’t seem to validate the contents of the fields, just proceeds to payment.
    the site is Circodellamoda.com
    it works on your demo.
    I’ve updated your theme to the newest version of the theme and of woocommerce.

    #37227
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!
    I’d like to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    #37301
    davidmu
    Member
    Post count: 8
    This reply has been marked as private.
    #37925
    Melanie – SUPPORT
    Member
    Post count: 11032

    I cannot find the reason for it, let me ask the developer to help me with this.
    By the way I tested it and the order number is #1254 – in case you’re wondering.

    Thank you very much!

    #37984
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    This is likely due to a plugin, can you try disabling any plugins you have enabled apart from WooCommerce, and then trying it?

    – Ed

Viewing 5 posts - 1 through 5 (of 5 total)

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