New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Site Super SUPER Slow

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Neighborhood
  • December 6, 2013 at 7:04 am #35679
    kleen7777
    Member
    Post count: 13

    Hi there,

    My site load time is fatal, any suggestions? seems to be a real issue by the looks of the forum data.

    Any help would be great, current load time is 17 seconds.

    http://compoundingpharmacyaustralia.com/

    Many thanks

    December 10, 2013 at 10:03 am #36194
    kleen7777
    Member
    Post count: 13

    Seems like support are really avoiding this one??

    December 12, 2013 at 5:30 am #36666
    ryan_boomstreet
    Member
    Post count: 3

    I’m also looking for help on this. It’s killing sales!!
    I tried Super Cache, Total Cache, optimizing the database, optimizing photos…
    I don’t have any plugins other than what came with theme and I’ve just switched to a VPS as this site was slowing down everything on my shared Dreamhost server (and I was getting 500 errors too).
    Working in the WP admin area has also been slow and cumbersome at times (I read another thread with a user having this problem)

    It’s comforting AND worrying to see others with this problem. What’s going on?!

    My site is new and not heavy by any means.
    http://winterbournealpaca.ca

    Thanks

    December 16, 2013 at 7:36 pm #37521
    ryan_boomstreet
    Member
    Post count: 3

    I just ran the P3 Profiler and got the following results. Hopefully this can help support figure out the issue sooner

    December 18, 2013 at 11:18 am #38028
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi kleen,

    sorry for the delay in reply,
    your site loads within 1.8 seconds for me, the only file that loads within 3 seconds is the admin-ajax.php which is part of the WP core, not part of the theme.

    ryan your site takes longer, but not significantly. The main reason for this is the image http://www.winterbournealpaca.ca/wp-content/uploads/2013/11/scarves_stack.png which is above 700KB.

    All the best

    March 7, 2014 at 10:52 am #55384
    designwest
    Member
    Post count: 6

    Hi Melanie,

    I’m afraid the problem is much deeper than what you are saying.

    Take a look at this website:

    http://stitchedin.ie/

    Thank you in advance,
    Clive.

    March 7, 2014 at 11:31 am #55409
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It must be your internet connection, it loads quick for me too. I did a speed test and got 3.28s (see screenshot)

    – Kyle

    March 7, 2014 at 1:07 pm #55445
    designwest
    Member
    Post count: 6

    Hi Kyle,

    Thanks for checking this out.

    Yes, but you will see in the screenshot within that attachment that is only shows the rev slider.

    If you visit the website, the rev slider appears first, and then the theme appears slowly afterwards.

    Clive.

    March 7, 2014 at 1:15 pm #55449
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok so here is your issue (screenshot)

    Looks like it is a fontdeck issue.

    – Kyle

    March 7, 2014 at 2:59 pm #55482
    designwest
    Member
    Post count: 6

    How would I fix that?

    March 7, 2014 at 3:03 pm #55486
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    https://getsatisfaction.com/fontdeck/topics/failed_to_load_resource_the_server_responded_with_a_status_of_404_not_found

    – Kyle

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    Posted in: Neighborhood
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