New Landing How can we help? Atelier Variations not expanding

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  • Posted in: Atelier
  • #331038
    juliensalanave
    Member
    Post count: 125

    Hello, support! I’m having a hard time to find what cause the product variations not to expand to view all the variations which are created already. I see 72 variations count but none of the these are displaying. Your help is much appreciated.

    Respectfully,

    Billy

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    #331043
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Billy,

    The theme does not interact with those as such.

    1) Please can you disable all plugins leaving only Swift Framework and WooCommerce active and then re-test.

    2) Enable Twenty17 and re-test.

    #331048
    juliensalanave
    Member
    Post count: 125

    Martin, if I am going to activate theme Twenty 17 what would happen to my front end?

    Respectfully,

    Billy

    #331053
    David Martin – Support
    Moderator
    Post count: 20834

    The front-end would change to a new theme.

    The theme itself would not cause the issue you report as such. Do you have any console log JS errors?

    You would need to contact WooCommerce support for this.

    https://support.woothemes.com/hc/en-us

    Thanks.

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