New Landing › How can we help? › Themeforest Theme Support › Nota › Tabs (Full Width)

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    Posted in: Nota
  • July 4, 2017 at 12:37 am #330880
    carwires
    Member
    Post count: 30

    How to I get the tabs section to be FULL WIDTH below the main image and thumbnails?
    It’s currently located in the right hand side of the page.
    Right now I have “Within Content” selected for TABS POSITION.
    If I select “Below Content” the entire TABS disappears.

    I want the TABS section to be positioned like my current LIVE site.

    http://carwires.com/product/aik-ps4000/

    Thanks!

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    July 4, 2017 at 2:32 pm #330936
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you disable the child theme? I cannot replicate the issue locally, it works as expected:

    I assume you have not edited any core theme files?

    July 7, 2017 at 4:10 pm #331169
    carwires
    Member
    Post count: 30

    I have removed the child theme but still no change.
    If I set the TABS option to “Below Content” noting shows up.

    No core files have been changed.
    Keep in mind this is version 1.07 NOTA.

    Thanks!

    July 7, 2017 at 4:16 pm #331170
    carwires
    Member
    Post count: 30
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    July 7, 2017 at 4:17 pm #331171
    carwires
    Member
    Post count: 30

    from my web people. reason they update main files for the Social Icons in the footer.
    maybe you can help. Thx

    the template structure is not working correctly in the child theme. That’s why we have added that code in the main theme

    July 7, 2017 at 4:20 pm #331172
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Could you supply me your FTP details, I need to take a closer look at your setup here.

    Thanks.

    July 7, 2017 at 4:23 pm #331173
    carwires
    Member
    Post count: 30
    This reply has been marked as private.
    July 7, 2017 at 4:25 pm #331174
    carwires
    Member
    Post count: 30

    so 2 things not working
    (1) Tabs section does not appear when to set to “below”
    (2) unable to update child theme footer file. (main core file updated instead to get Social Icons)

    July 7, 2017 at 5:06 pm #331175
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I’m trying to login now, but I get a 500 error:

    1) Investigating now, I have a possible fix.

    2) You would copy the parent file contents of footer to the child theme file.

    Thanks.

    July 7, 2017 at 5:38 pm #331176
    carwires
    Member
    Post count: 30
    This reply has been marked as private.
    July 7, 2017 at 6:01 pm #331177
    David Martin – Support
    Moderator
    Post count: 20834

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    July 7, 2017 at 6:43 pm #331178
    carwires
    Member
    Post count: 30
    This reply has been marked as private.
    July 8, 2017 at 5:37 am #331187
    carwires
    Member
    Post count: 30
    This reply has been marked as private.
    July 8, 2017 at 8:06 am #331188
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    No, I did not change any code as of yet.

    Thanks

    July 9, 2017 at 5:58 pm #331194
    carwires
    Member
    Post count: 30
    This reply has been marked as private.
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