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    Posted in: Neighborhood
  • November 24, 2013 at 9:08 am #33044
    icr8
    Member
    Post count: 27

    Sometimes when I click on the homepage, I get this error. Other times I don’t.

    Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
    This includes make eliminates the revolution slider libraries, and make it not work.

    To fix it you can:
    1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
    2. Find the double jquery.js include and remove it.

    WHen I follow the instructions, I then get this error sometimes, but not other times.

    The Current Version of jQuery:1,6,2
    Please update your jQuery Version to min. 1.7 in Case you wish to use the Revolution Slider Plugin

    I noticed in my source code that I only get the error when on some random occasions, when the following code is inserted at the top of the revolution slider section… Notice there are extra script tags inserted at the top.

    <!-- START REVOLUTION SLIDER 4.0.5 fullwidth mode -->
<script type='text/javascript' src='http://shugakane.com/en-eu/wp-content/plugins/revslider/rs-plugin/js/jquery.themepunch.plugins.min.js?rev=4.0.5'></script><script type='text/javascript' src='http://shugakane.com/en-eu/wp-content/plugins/revslider/rs-plugin/js/jquery.themepunch.revolution.min.js?rev=4.0.5'></script>
<div id="rev_slider_1_1_wrapper" class="rev_slider_wrapper fullwidthbanner-container" style="margin:0px auto;background-color:#E9E9E9;padding:0px;margin-top:0px;margin-bottom:0px;max-height:420px;">
	<div id="rev_slider_1_1" class="rev_slider fullwidthabanner" style="display:none;max-height:420px;height:420;">
<ul>

    However, on YOUR demo page at neigborhood.swiftideas.net, this code is not inserted there… 

    <!-- START REVOLUTION SLIDER 3.0.3 fullwidth mode -->
				
								
								<div id="rev_slider_1_1_wrapper" class="rev_slider_wrapper fullwidthbanner-container" style="margin:0px auto;background-color:#f7f7f7;padding:0px;margin-top:0px;margin-bottom:0px;max-height:527px;">
					<div id="rev_slider_1_1" class="rev_slider fullwidthabanner" style="display:none;max-height:527px;height:527;">						
										<ul>

    I wonder if that’s the problem and how I can get rid of it…

    Please help.

    November 24, 2013 at 8:37 pm #33138
    icr8
    Member
    Post count: 27
    This reply has been marked as private.
    November 26, 2013 at 5:20 pm #33578
    Melanie – SUPPORT
    Member
    Post count: 11032

    I forwarded this to Tahir, our revolution slider specialist.

    Cheers

    November 27, 2013 at 6:48 pm #33971
    icr8
    Member
    Post count: 27

    Thanks a lot Melanie!

    Please do you know when I should expect a response from him?

    I need the site to go live in a few days, so it’s a bit of an emergency really…

    Thanks

    November 28, 2013 at 4:51 pm #34224
    Melanie – SUPPORT
    Member
    Post count: 11032

    I sent him an email with a link to this thread, so sorry for the delay 🙁

    November 28, 2013 at 4:59 pm #34232
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @icr8 – Hey there,

    Can you just check Revolution Slider – Global Settings for me, and confirm you have it set like this?

    https://www.dropbox.com/s/3vdm4bpkfjhjt2b/Screenshot%202013-11-28%2016.58.59.png

    Let us know.

    – Ed

    November 28, 2013 at 5:33 pm #34254
    icr8
    Member
    Post count: 27

    @swiftideas

    Hello Ed,

    Thanks for your response! I checked the global setting and they were different.

    I then changed them to match the settings in your screenshot, and updated the theme to the latest version. Lastly, I deleted the cache and checked to see if the problem was fixed.

    Unfortunately, the issue still persists 🙁

    It’s just the inclusion of this extra script tag that’s causing the issue.
    <script type='text/javascript' src='http://shugakane.com/en-eu/wp-content/plugins/revslider/rs-plugin/js/jquery.themepunch.plugins.min.js?rev=4.0.5'></script>

    but I can’t figure out which php file controls it, so that I can stop the tag from being included.

    On your demo site, you’ll notice the tag is absent.

    Let me know if you need any other info to help me resolve this.

    Thanks a lot!

    November 28, 2013 at 6:50 pm #34276
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I just updated the neighborhood demo slider, as it was on v3.0.3. I got the same error upon update, and when I set the settings to the screenshot settings, it worked perfectly.

    Please double check you have set and saved those settings.

    – Ed

    November 28, 2013 at 7:08 pm #34280
    icr8
    Member
    Post count: 27

    @swiftideas

    Thanks for getting back to me again Ed.

    Yes I am sure I saved those settings. I have attached screenshots of the settings and of the persisting error.

    Also are you sure that it works always on the demo site? As I explained in my initial post, the bug happens only sometimes. Half the time it works, other times it doesn’t. Mostly when I go to another page, and then click on the menu to go to the homepage, then I get the error. Sometimes when I refresh the page, the error goes away. Other times, it doesn’t. So it is difficult to state exactly under which conditions the error can be replicated.

    Anyway, let me know if you need any other information, or if you want to log into my admin panel to take a look.

    I appreciate your help!
    iCr8

    November 29, 2013 at 10:28 pm #34491
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    What version of WordPress are you using?

    Can you try disabling any other plugins that could be interfering with this?

    – Ed

    November 29, 2013 at 10:46 pm #34496
    icr8
    Member
    Post count: 27

    Hello Ed.

    I am using wordpress version 3.7.1

    I also checked and I’m only using the plugins that come with the theme. (See attached image)

    All I did was install the theme, customise some of the theme settings, and imported a sample revolution slider as a template for my slider.

    I will send you the login details in a private message so you can take a look….

    November 29, 2013 at 10:49 pm #34498
    icr8
    Member
    Post count: 27
    This reply has been marked as private.
    November 30, 2013 at 11:43 am #34547
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Setting “Put JS Includes To Footer:” to Off, has seemed to resolve the issue!

    Hope that helps.

    – Ed

    November 30, 2013 at 1:12 pm #34560
    icr8
    Member
    Post count: 27

    Hello Ed,

    The problem persist 🙁

    It says…

    Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
    This includes make eliminates the revolution slider libraries, and make it not work.

    To fix it you can:
    1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
    2. Find the double jquery.js include and remove it.

    I just need to find how the theme is putting in the extra include, and I can fix it. I still haven’t found it, but if you have any suggestions perhaps I can figure it out

    November 30, 2013 at 1:51 pm #34562
    icr8
    Member
    Post count: 27
    This reply has been marked as private.
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