New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Facebook Sharing for Products ( No Pic )

Viewing 15 posts - 1 through 15 (of 18 total)
1 2
  • Back to forum
    Posted in: Neighborhood
  • November 24, 2013 at 8:54 am #33042
    Stig Inge
    Member
    Post count: 4

    Hey There dear Support team!

    Few issues Im struggling form basic lay a long time!

    1. When Sharing a product on Facebook, it want show a product image in some cases*
    2. When Sharing a product on Facebook, it was showing a random dummy kind product description ( solved by my developer )

    some cases* means most of the product want show the image just few works properly!

    Need solution for this as just this one small issue holding me back form launching the site and start selling!

    Link to my shop: http://shopshabatin.eu

    Link to product with no picture: http://shopshabatin.eu/shop/accessories/black-knitted-wool-blend-snood-2/ Click on Facebook icon here.

    Link to product with picture: http://shopshabatin.eu/shop/for-him/chic-denim-coat-2/

    PS. And yes I have read all the articles on the forum already searched the support site “from cover to cover” none of the solution works for me, or maybe I’m doing something wrong!

    Looking Forward to hear from you!

    November 24, 2013 at 10:04 am #33047
    gogarin
    Member
    Post count: 17

    Good question. I also tried to solve this problem. Installed plugins and manually upload images and add descriptions, but nothing good happened)))

    November 24, 2013 at 10:06 am #33048
    gogarin
    Member
    Post count: 17

    you have done to this is the text displayed when repost?

    November 24, 2013 at 8:42 pm #33140
    icr8
    Member
    Post count: 27

    I am having the same issue.

    Just wondering, how did your developer get around the description issue?.. It’s really bugging me and I can’t understand why it’s a problem. Social media is key to the success of any e-store nowadays, so it’s weird to have a theme with a social media function that doesn’t work properly, not even in the site demos.

    Any help on how you resolved it would be greatly appreciated 🙂

    November 24, 2013 at 8:53 pm #33143
    Stig Inge
    Member
    Post count: 4

    Yeah not just you thought! The theme it self its quite pricey compering to other on theme forest, and it seems like no one cares about the bug ( everything works perfect ) besides the Facebook sharing and few other elements! About the description, have no idea how the developer manage to do that all I know is that needed to pay him twice cost the theme, wonder who’s gonna give me my money back!

    PS. I expect the theme to work properly when I pay for it or at least get some good support not saying “pleas tray to use some plugin” like in similar topics etc. Or if the Facebook doesn’t work pleas do not list that a s one of the features 🙂

    December 3, 2013 at 7:51 am #34960
    gogarin
    Member
    Post count: 17

    Please help solve the problem. If you are currently not possible. advise plugin that will work correctly with the theme. Thank you.

    December 3, 2013 at 8:15 am #34962
    Stig Inge
    Member
    Post count: 4

    Two weeks no hear from the support! Whats happening? Is anyone here doing something to help us? Shall I request my money back? I think I will and still use the theme until you support solve this problem!!! Advice to everyone to do the same!

    December 3, 2013 at 9:20 am #34969
    icr8
    Member
    Post count: 27

    Hey guys,

    I am not part of the support team but I have nearly fixed the issue and will share my solution when done 🙂

    December 3, 2013 at 9:23 am #34970
    Stig Inge
    Member
    Post count: 4

    Sounds Good man! Looking forward to it!

    December 3, 2013 at 3:22 pm #35067
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey guys,

    Apologies that this seems to have slipped through without a reply, I’ve registered for reply notifications for it now though.

    Can you please let me know if you’ve updated to v1.4 and tried using this plugin with it? http://wordpress.org/plugins/nextgen-facebook/

    Hope that helps.

    – Ed

    December 5, 2013 at 7:41 am #35424
    gogarin
    Member
    Post count: 17

    Hello! updated. established disabled plugins – does not work ((((((

    December 5, 2013 at 7:43 am #35426
    Stig Inge
    Member
    Post count: 4

    Same here! does not work! btw this solution with nextgen-facebook plugin was posted months ago, would be nice to see some more effort in this case 🙂

    December 9, 2013 at 6:10 pm #36110
    Melanie – SUPPORT
    Member
    Post count: 11032

    So it doesn’t work for you with that plugin?

    December 10, 2013 at 12:43 am #36155
    icr8
    Member
    Post count: 27

    The nextgen plugin did not work for me either, but I have worked out a solution!!!

    Will post it here shortly…

    December 14, 2013 at 6:23 pm #37107
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @icr8 – can you let us know what you have as a solution so that we can check it out?

    – Ed

  • Back to forum
    Posted in: Neighborhood
Viewing 15 posts - 1 through 15 (of 18 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register