New Landing How can we help? Atelier Text Block : Text has been unformated and fixes can't be saved

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Atelier
  • #328176
    juliankhor
    Member
    Post count: 59

    Hi There
    Today, all text created with the Text Block Element through swift builder has been unformated. Any changes to the Text Block Element cannot be saved. This is frustrating as all text content on my site is effected. Appreciate if you are able to attend to this asap. Thank you.

    Regards
    Julian

    #328181
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This was identified and a release prepared and sent out over Friday/Saturday. Please be sure you have updated to the latest Swift Framework plugin version from your dashboard.

    As this change involved amending the plugin core JS files, you will need to refresh the browser cache to pull in the new files.

    There are two issues:

    1) Disappearing page builder content – resolved on Friday/Saturday with the latest updates.

    2) Formatting removed – not resolved, we are working on this now.

    Thanks.

    #328565
    juliankhor
    Member
    Post count: 59

    Hi David
    Any update on the fix for the formatting?. Is there anything we can do while waiting for this?.
    Thank you

    Regards
    Julian

    #328643
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologies for the delay, we only found a stable solution last night. So we will release the update this morning.

    -Rui

Viewing 4 posts - 1 through 4 (of 4 total)

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