ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• June 12, 2017 at 7:36 am #328030
  zimmiel

  Member

  Post count: 31

  Help me please correctly complete the installation necessary and recommended plugins. On my test site everything happened well. When I began to put recommended plugins on work-site there were some problems.

  1 – Above message tell “This theme recommends the following plugin: WooCommerce Quickview” (pct 1) and in the section Theme – Install plugin – WooCommerce Quickview it is written “Install” (Not Installed) (pct 2). But I install this plugin and Activated (pct 3). I install WooCommerce Quickview in plugin folder manually and Activated, because when i tried install from Theme – Install plugin the message was written “Download failed. Forbidden”.

  2 – And problem with plugin “Go Pricing Tables” I can not activate it. Here written “Installed But Not Activated, Requires Update” (pct 4). When I try update message “Download failed. Forbidden”

  I want to finish installation correctly.

  Attachments:

  You must be logged in to view attached files.
  June 13, 2017 at 6:39 pm #328519
  David Martin – Support

  Moderator

  Post count: 20834

  I believe I have answered this in your previous topics.

  Thanks.

  June 13, 2017 at 7:54 pm #328525
  zimmiel

  Member

  Post count: 31

  About “WooCommerce Quickview” is ok I install “WooCommerce Quickview” in plugin folder manually and activated. Only one problem – in Appearance => Install plugins still says “Not Installed” (pct 2-1). I do not know why, maybe it’s not a big problem.
  But I can not Install on my work-site “Go Pricing” from recommended plugin. I normally install on my test-site this plugin, but now I can not Install on my work-site.
  I now need to write Go Pricing Developers?

  June 13, 2017 at 9:11 pm #328532
  zimmiel

  Member

  Post count: 31

  I do not need now “Go Pricing Tables”. I do not know yet this plugin. Theme works fine and now. I will not stop talking it’s beautiful theme. Just strangely why can not install this plugin.
  And about “WooCommerce Quickview” I’m already install this plugin and use. I’m only interested why Appearance => Install plugins still says “Not Installed” can something go wrong or this not a big problem.
  Just do not want to make mistakes. And that something did not work properly. I want to from the beginning all worked right.

  June 14, 2017 at 3:13 pm #328765
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Your host may be blocking the plugins from being installed.

  Please contact your hosting support and report the issue, they may have a security rule to block plugins being installed from our URL: http://swiftideas.com/

  June 16, 2017 at 11:53 am #328982
  zimmiel

  Member

  Post count: 31

  Hosting support helped me. Thank you David!

  June 19, 2017 at 11:10 am #329193
  David Martin – Support

  Moderator

  Post count: 20834

  Marking as resolved.

  Thanks.

• Back to forum

  Posted in: Atelier