New Landing How can we help? Atelier Variable product issue in the product page

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  • Posted in: Atelier
  • #326483
    jackisaacd
    Member
    Post count: 5

    Hi,

    I try to set a variable product to get the same features as well as this Atelier Demo reference (an image of the Product page – Backpack – is attached with this post).

    http://preview.themeforest.net/item/atelier-creative-multipurpose-ecommerce-theme/full_screen_preview/11118909?ref=wpfreeware&clickthrough_id&redirect_back=true

    But I don’t manage to get it right.

    Several wrong behaviours:
    I get a additional thumbnail image that is not required. So I get 4 thumbnail image instead of 3. Futhermore, when I select an attribute value the first thumbnail image change like the main product image. Also, when I click on one of the thumbnails it becomes blue.

    What’s wrong with my setting.
    I create this produt as follow: (product page image attached)
    1-Add attribute, and enabled for adding variations.
    2-Create all the possible variations with images (i.e. 3 variations)
    3-Set Product image and 3 products gallery images. I thought that is wasn’t necessary because I had already set images in variations setting. But if I don’t set Product image and products gallery images, there are no thumnails and no zoom in feature.

    How can I get the same result of this Atelier Demo reference?

    Thanks in advance,

    Jacques

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    #326665
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will need the site url to that specific product and also some admin credentials to have a look.

    -Rui

    #326847
    jackisaacd
    Member
    Post count: 5

    Hi,

    Thank you for your response.
    For the moment I work on my PC with a local server.
    Any idea where investigate?

    Thanks,

    Jacques

    #326855
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    In that case you can try this cool software. http://local.getflywheel.com

    It will let you enable(on/off) a temporary url so that someone from the outside with that url can see your site.
    That way you can turn it on and share the url with us to have a look, and then turn it off.

    -Rui

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