New Landing › How can we help? › Atelier › Shipping Calculator Disappeared with Latest Theme Update

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    Posted in: Atelier
  • May 26, 2017 at 8:43 pm #326216
    kblochowski
    Member
    Post count: 43

    I just updated Atelier on my staging site and discovered that the shipping calculator on the Shopping Cart page is now missing. I am using WooCommerce 3.0.7. When I switched themes to WooCommerce’s Storefront and the WordPress 2017 theme, the shipping calculator comes back, so I’m assuming this is an issue with the new version of Atelier. Can you look into this?

    BTW, my staging site is hosted on my personal desktop, so I cannot provide login details.

    May 29, 2017 at 12:05 pm #326294
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Any chance you can use something like https://local.getflywheel.com/ that will also allow you to enable a temporary remote link to your local site so it can be accessed outside.

    Thanks

    -Rui

    May 29, 2017 at 7:07 pm #326363
    kblochowski
    Member
    Post count: 43
    This reply has been marked as private.
    May 29, 2017 at 7:13 pm #326364
    kblochowski
    Member
    Post count: 43
    This reply has been marked as private.
    June 1, 2017 at 10:28 pm #326754
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @kblochowski

    Can you confirm that you have cleared all caches – and potentially try disabling the built in performance options in Theme Options to see if that solves it?

    – Ed

    June 1, 2017 at 10:30 pm #326755
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The performance options are at fault, please update to this version of the theme – http://swiftideas.d.pr/nq9qwk/55QGRJGB

    – Ed

    June 1, 2017 at 11:46 pm #326763
    kblochowski
    Member
    Post count: 43

    Hi Ed,

    I updated to the version of the theme that you sent, however I still had to disable the performance options to get the shipping calculator to appear. In the calculator’s pulldown menus, the choices are shown in white on a very light grey background, making them almost invisible. Will there be a fix for this in a future update?

    Thanks,
    Ken

    June 5, 2017 at 6:40 pm #327028
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Ken,

    Please enable the performance options again, but clear your browser cache.

    Be sure no caching/minification plugins are in use also.

    June 5, 2017 at 10:20 pm #327066
    kblochowski
    Member
    Post count: 43

    Hi David,

    I have re-enabled the performance options and cleared the cache and the shipping calculator does now appear. I still have the same issue with the pull down menus in the shipping calculator being unreadable because of their color. Do you have some CSS to fix this?

    Best,
    Ken

    June 6, 2017 at 6:07 pm #327261
    David Martin – Support
    Moderator
    Post count: 20834

    Can you screenshot what you see, for me I get:

    June 7, 2017 at 12:20 am #327302
    kblochowski
    Member
    Post count: 43

    Hi David,

    Sorry for that. I was monkeying around with the CSS and thought I had gotten the drop down menus to work on my own. But I was wrong. Please take a look again. Here’s a screen shot of what I see now.

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    June 7, 2017 at 12:27 am #327304
    kblochowski
    Member
    Post count: 43

    Hi David,

    I just looked more carefully at your screen shot and see that you did indeed replicate my issue. The type in the yellow dropdown boxes should be black so that you can read and select the Country and State. That is the issue that I am trying to resolve.

    Ken

    June 8, 2017 at 3:34 pm #327700
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Ken,

    You are overriding the color to white in your custom CSS, note your CSS selector is global select

    June 10, 2017 at 1:58 am #327921
    kblochowski
    Member
    Post count: 43

    Thanks for finding that David. I’ve fixed the problem!

    Take care,

    Ken

    June 13, 2017 at 11:35 am #328384
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you!

    – David.

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