New Landing How can we help? Atelier Woocommerce Add Product Page Not Functioning Properly

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Atelier
  • #325747
    gabyzulu99
    Member
    Post count: 14

    I am currently in the process of switching themes and my previous developer created a test environment where I can configure everything and when it is ready he will migrate it to the live environment. He cleared the database so that I can install the demo content and customize everything from scratch, but there is an issue with adding new products.

    I cannot preview a product being created, I cannot upload an image properly and there are sections in the page that cannot be opened.
    I am trying to add products but there are some issues…It is extremely difficult to upload a product image photo, the meta options cannot be opened, and the sections cannot be minimised…Its like the page is locked/buggy or something. I am comparing the display of the ADD PRODUCT page with the one from the documentation and it is different. ADD PRODUCT DISPLAY FROM DOCUMENTATION

    Please help me because I need to upload many products ASAP and right now I cannot do it properly.

    *The screenshot below shows what happens when I try to upload the main product image…This does not happen with the gallery images tho

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    #325769
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I cannot login to your site to take a look?

    #325776
    gabyzulu99
    Member
    Post count: 14

    Hi there,

    Please try again here:
    http://www.b75.friendmiles.com/wp/wp-login.php?redirect_to=http%3A%2F%2Fwww.b75.friendmiles.com%2Fwp%2Fwp-admin%2F&reauth=1

    Also I have enabled SPB for product pages but its not showing up…

    #325781
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    A plugin is causing loads of JS errors which is preventing the Swift Page Builder from loading.

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    #325791
    gabyzulu99
    Member
    Post count: 14

    Hi,

    Okay that worked, thank you! Is there a saved SPB template so that I can recreate the extended product layout of the demo page?

    #325808
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you let us know the link from our demo that you want so I can grab the content for you?

    -Rui

    #325817
    gabyzulu99
    Member
    Post count: 14
    #325887
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    this is the content of that product.

    [spb_row wrap_type="content-width" row_bg_type="color" color_row_height="content-height" bg_image="13996" bg_type="cover" parallax_image_height="content-height" parallax_image_movement="scroll" parallax_image_speed="0.5" parallax_video_height="window-height" row_top_style="none" row_bottom_style="none" parallax_video_overlay="color" row_overlay_opacity="0" row_padding_vertical="0" row_padding_horizontal="0" row_margin_vertical="0" remove_element_spacing="no" vertical_center="false" inner_column_height="col-natural" row_expanding="no" row_animation="none" row_animation_delay="0" row_el_class="no-shadow mt0 pt0" width="1/1" el_position="first last"] [spb_blank_spacer height="60px" width="1/1" el_position="first last"] [spb_accordion widget_title="FEATURES" active_section="0" width="1/3" el_position="first"] [spb_accordion_tab title="100% Waterproof" accordion_id="100--waterproof" icon=""] [spb_text_block animation="none" animation_delay="0" padding_vertical="0" padding_horizontal="0" width="1/1" el_position="first last"]
    
    Lorem ipsum dolor sit amet isse potenti. Vesquam ante aliquet lacusemper elit. Cras neque nulla, convallis non commodo et, euismod nonsese. At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium.
    
    [/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title="Riri zips throughout" accordion_id="riri-zips-throughout" icon=""] [spb_text_block animation="none" animation_delay="0" padding_vertical="0" padding_horizontal="0" width="1/1" el_position="first last"]
    
    Cras neque nulla, convallis non commodo et, euismod nonsese. At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias
    
    [/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title="Detachable hood" accordion_id="detachable-hood" icon=""] [spb_text_block animation="none" animation_delay="0" padding_vertical="0" padding_horizontal="0" width="1/1" el_position="first last"]
    
    At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias excepturi sint occaecati cupiditate non accusamus et provident.
    
    [/spb_text_block] [/spb_accordion_tab] [/spb_accordion] [spb_image title="RIRI ZIPS" image="14132" image_size="full" frame="noframe" intro_animation="none" animation_delay="200" fullwidth="no" lightbox="no" link_target="_self" caption_pos="hover" width="1/3"] [spb_image title="DETACHABLE HOOD" image="14134" image_size="full" frame="noframe" intro_animation="none" animation_delay="200" fullwidth="no" lightbox="no" link_target="_self" caption_pos="hover" width="1/3" el_position="last"] [spb_blank_spacer height="40px" width="1/1" el_position="first last"] [/spb_row] [spb_row wrap_type="full-width" row_bg_type="color" row_bg_color="#f7f7f9" color_row_height="content-height" bg_type="cover" parallax_image_height="content-height" parallax_image_movement="fixed" parallax_image_speed="0.5" parallax_video_height="window-height" row_top_style="none" row_bottom_style="none" parallax_video_overlay="none" row_overlay_opacity="0" row_padding_vertical="0" row_padding_horizontal="0" row_margin_vertical="0" remove_element_spacing="yes" vertical_center="false" inner_column_height="col-natural" row_expanding="no" row_animation="none" row_animation_delay="0" row_el_class="mb0 pb0" width="1/1" el_position="first last"] [spb_blank_spacer height="60px" width="1/1" el_position="first last"] [spb_image image="13552" image_size="full" frame="noframe" intro_animation="none" animation_delay="200" fullwidth="no" lightbox="no" link_target="_self" caption_pos="hover" width="1/3" el_position="first"] [spb_image image="13551" image_size="full" frame="noframe" intro_animation="none" animation_delay="200" fullwidth="no" lightbox="no" link_target="_self" caption_pos="hover" width="1/3"] [spb_image image="13553" image_size="full" frame="noframe" intro_animation="none" animation_delay="200" fullwidth="no" lightbox="no" link_target="_self" caption_pos="hover" width="1/3" el_position="last"] [/spb_row] [spb_row wrap_type="content-width" row_bg_type="image" row_bg_color="#eabe12" color_row_height="content-height" bg_type="cover" parallax_image_height="content-height" parallax_image_movement="scroll" parallax_image_speed="0.5" parallax_video_height="window-height" row_top_style="none" row_bottom_style="slant-ltr" parallax_video_overlay="color" row_overlay_opacity="40" row_padding_vertical="0" row_padding_horizontal="0" row_margin_vertical="0" remove_element_spacing="no" vertical_center="true" inner_column_height="col-natural" row_expanding="no" row_animation="none" row_animation_delay="0" row_el_class="no-shadow mt0 pt0" width="1/1" el_position="first last"] [spb_blank_spacer height="120px" width="1/1" el_position="first last"] [spb_text_block animation="none" animation_delay="0" padding_vertical="5" padding_horizontal="10" width="1/1" el_position="first last"]
    
    "Lorem ipsum dolor sit amet isse potenti. Vesquam ante aliquet lacusemper elit. Cras neque nulla, convallis non commodo et, euismod nonsese. At vero eos et accusamus."
    Bobby Bennet
    Atelier Creative Director
    
    [/spb_text_block] [/spb_row] [spb_row wrap_type="content-width" row_bg_type="color" color_row_height="content-height" bg_type="cover" parallax_image_height="content-height" parallax_image_movement="fixed" parallax_image_speed="0.5" parallax_video_height="window-height" row_top_style="none" row_bottom_style="none" parallax_video_overlay="none" row_overlay_opacity="0" row_padding_vertical="0" row_padding_horizontal="0" row_margin_vertical="0" remove_element_spacing="no" vertical_center="false" inner_column_height="col-natural" row_expanding="no" row_animation="none" row_animation_delay="0" width="1/1" el_position="first last"] [spb_text_block animation="none" animation_delay="0" padding_vertical="0" padding_horizontal="0" width="1/1" el_position="first last"]
    
    COMPLETE THE LOOK
    
    [/spb_text_block] [spb_image image="13532" image_size="full" frame="noframe" intro_animation="none" animation_delay="200" fullwidth="no" lightbox="no" link_target="_self" caption="Knitted Hat" caption_pos="hover" width="1/3" el_position="first"] [spb_image image="13476" image_size="full" frame="noframe" intro_animation="none" animation_delay="200" fullwidth="no" lightbox="no" link_target="_self" caption="1940's Shirt" caption_pos="hover" width="1/3"] [spb_image image="13500" image_size="full" frame="noframe" intro_animation="none" animation_delay="200" fullwidth="no" lightbox="no" link_target="_self" caption="Sam Trousers" caption_pos="hover" width="1/3" el_position="last"] [/spb_row] [spb_row wrap_type="content-width" row_bg_type="color" color_row_height="content-height" bg_type="cover" parallax_image_height="content-height" parallax_image_movement="fixed" parallax_image_speed="0.5" parallax_video_height="window-height" row_top_style="none" row_bottom_style="none" parallax_video_overlay="none" row_overlay_opacity="0" row_padding_vertical="0" row_padding_horizontal="0" row_margin_vertical="0" remove_element_spacing="no" vertical_center="false" inner_column_height="col-natural" row_expanding="yes" row_expading_text_closed="GET THESE ITEMS" row_expading_text_open="GET THESE ITEMS" row_animation="none" row_animation_delay="0" width="1/1" el_position="first last"] [spb_products asset_type="selected-products" products="0,13475,13450,13529,13497" display_type="standard" multi_masonry="no" carousel="no" fullwidth="no" columns="4" item_count="8" order_by="ID" order="DESC" button_enabled="no" width="1/1" el_position="first last"] [/spb_row] [spb_divider type="standard" text="Go to top" top_margin="40px" bottom_margin="40px" fullwidth="no" width="1/1" el_position="first last"]

    Hope it helps.Let me know if you need the meta options.

    -Rui

    #326265
    gabyzulu99
    Member
    Post count: 14

    Many thanks!

    #326637
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad I could help.

    -Rui

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