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  Posted in: Atelier
• May 23, 2017 at 10:18 am #325605
  bon_obo

  Member

  Post count: 10

  Hi!

  I bougth this theme after read comments in themeforest and can see that it was compatible with Polylang plugin:

  “SwiftIdeas AUTHOR
  about 1 year ago Flag
  We’d suggest either translating the file directly using POEdit, or using a plugin on WordPress such as Polylang, qTranslate, or WPML.

  – Swift Ideas

  SwiftIdeas AUTHOR
  almost 2 years ago Flag
  Yes that is correct – you’ll need WPML for the multiple languages. You could alternatively try out Polylang – if you’d prefer a free alternative.

  – Swift Ideas

  SwiftIdeas AUTHOR
  almost 2 years ago Flag
  Hi there,

  Yes you can. You can either use the WPML plugin, or the Polylang plugin.

  – Swift Ideas”

  What is my surprise, when I install the theme, I load the demo content, install the polylang plugin and find that the web stops working completely.

  I have been able to see in a previous topic, that you have referred to another user to ask the support of polylang, but I think this you should solve yourselves, since you sell your theme as 100% compatible with this plugin.

  WPML plugins, it´s better, yes, but more expensive. I bought your theme for that reason, to can work with Polylang.

  I await your response.

  May 23, 2017 at 10:41 am #325609
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Yes, you are free to use the Polylang plugin if you wish.

  We 100% support WPML and 100% recommend you use that for your theme translations if you require multiple languages.

  However, if the site goes totally blank on install, using the Polylang plugin this is a plugin issue or a conflict with another plugin or a server environment issue.

  Consequently, you would need to debug this:

  1) Disable all plugins leaving only Swift Framework and WooCommerce active.
  2) Enable WP error reporting, add this define('WP_DEBUG', true); to wp-config.php.
  3) Ppen your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');.

  May 23, 2017 at 11:34 am #325620
  bon_obo

  Member

  Post count: 10

  OK!

  I´ve just made that you say me… And you can see the result:

  http://srpulpo.com/mfs/es/home/

  Doesn´t work…

  May 23, 2017 at 11:58 am #325627
  bon_obo

  Member

  Post count: 10

  I´ve reolved it… I had to delete plugin and data, and start again… Sorry for the inconvenience. Thanks a lot

  May 23, 2017 at 12:09 pm #325628
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem. Glad it’s sorted.

  -Rui

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  Posted in: Atelier