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  Posted in: Atelier
• May 22, 2017 at 3:47 pm #325521
  oneononebranding

  Member

  Post count: 40

  I downloaded the a demo, but the swift page builder is now visible on the preview or update. How can I fix this? everything in the swift framework is enable. Also i have a previous question that has not been answer as well under another topic. ( TOPIC: custom font )

  May 22, 2017 at 3:55 pm #325528
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  What do you mean exactly? couldn’t understand the issue.

  can you provide a screenshot marking the issue with a red rectângule?

  Thanks

  -Rui

  May 22, 2017 at 4:15 pm #325531
  oneononebranding

  Member

  Post count: 40

  Ok the first picture shows whats in the swift builder

  and the sec picture is suppose to be a preview, but the nothing there but a header and footer

  Attachments:

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  May 22, 2017 at 4:55 pm #325543
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Provide me the url to that page so I can test it?
  Thanks

  -Rui

  May 22, 2017 at 7:16 pm #325576
  oneononebranding

  Member

  Post count: 40

  http://evidencehairextensions.com/home-tiles-tiles-tiles/

  May 23, 2017 at 10:23 am #325606
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  It seems a contact form plugin issue. Try to disable it to see what happens.

  

  -Rui

  May 23, 2017 at 2:34 pm #325662
  oneononebranding

  Member

  Post count: 40

  So what do i do about the contact form. I need that right? It came with the theme.

  May 23, 2017 at 4:29 pm #325688
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  It doesn’t come exactly with the theme, it’s a free plugin that we advice to use.
  First can you update the 2 plugins that require updates, that can cause some issues.

  Also does it only happen in that page?

  -Rui

  May 23, 2017 at 5:40 pm #325700
  oneononebranding

  Member

  Post count: 40

  This reply has been marked as private.
  May 24, 2017 at 2:07 pm #325829
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  We have another update going out soon to update those Woo files.

  We update asap when the do also, which currently is often.

  May 24, 2017 at 2:14 pm #325831
  oneononebranding

  Member

  Post count: 40

  This reply has been marked as private.
  May 24, 2017 at 2:18 pm #325834
  David Martin – Support

  Moderator

  Post count: 20834

  You can edit just fine. Those files will not have an impact on this or your site’s ability to function.

  Please read the documentation to further learn about setting up your site: swiftideas.com/documentation/.

  Thanks.

  May 24, 2017 at 3:09 pm #325840
  oneononebranding

  Member

  Post count: 40

  I’m not able to see the elements from the swiftbuilder on the preview page.

  Previous message

  “I removed the contact form and some of the pictures are showing now, but not everything. Like the products and ect. I updated all plugins and it’s still not working. I need the contact form because I notice where the form supposed to be, there are shortcodes instead. Please help. This is delaying my project. I downloaded your demo thinking this would speed up my process.”

  May 24, 2017 at 4:02 pm #325849
  David Martin – Support

  Moderator

  Post count: 20834

  Can you link me to what product you are working on. Please save the page and refresh the URL to see your changes.

  May 24, 2017 at 4:29 pm #325853
  oneononebranding

  Member

  Post count: 40

  This reply has been marked as private.
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  Posted in: Atelier