ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• November 21, 2013 at 4:24 am #32498
  pinkcat

  Member

  Post count: 11

  Hi,
  My neighborhood theme has just gone haywire.

  1. All theme settings have been restored to defaults (not by me) and when i try and change them back to what i want they return to defaults within a minute or two.
  2. It seems impossible for the customers to set up a customer account. After selecting to register they see a window for username and password, and then after completing it, it spits them out and nothing has happened, and they are not able to log in.

  Please Help – not having my settings is a disaster!

  I don’t know how to make this private so i can add the wordpress login details so you can have a look.

  Cheers,
  Catherine

  November 21, 2013 at 4:25 am #32499
  pinkcat

  Member

  Post count: 11

  sorry – URL is http://www.snodger.com.au

  November 21, 2013 at 4:38 am #32501
  pinkcat

  Member

  Post count: 11

  This reply has been marked as private.
  November 24, 2013 at 4:00 pm #33087
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hey there,

  Just checking, and I’m able to save the settings fine here (I changed the header). Try clearing your browser cache/or try a different browser.

  Are you referring to the register within the checkout? If so, once they enter their details, they click continue and carry on with the checkout process.

  – Ed

  November 26, 2013 at 3:53 am #33437
  pinkcat

  Member

  Post count: 11

  Hi,
  I solved the settings problem by deleting and reloading the theme. Previously the settings would only hold for a minute or two and then disappear (i suggest you didn’t wait long enough to notice the settings reverting).

  For the other problem regarding registering as a customer please see my post in http://support.swiftideas.net/forums/topic/default-settings-can-not-be-changed/ that is not yet solved.
  Cheers,
  Catherine

  November 27, 2013 at 8:46 pm #33979
  pinkcat

  Member

  Post count: 11

  This reply has been marked as private.
  November 29, 2013 at 10:29 pm #34492
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  @pinkcat – please update to v1.4, this should be fixed.

  Hope that helps.

  – Ed

• Back to forum

  Posted in: Neighborhood