New Landing How can we help? Atelier Flex-slider on single product page (safari)

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Atelier
  • #323392
    filipecardigosoliveira
    Member
    Post count: 73

    I’m experiencing an issue with the flex-slider on Safari. Refer to the single product page.
    It shows an extra pixel from the following image (as you can see in the image attached).
    Is there a way to fix this?
    Chrome and FF don’t show this..
    Thanks.

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    #323474
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I can’t replicate it in Safari in Mac. What’s the direct link to this product?

    -Rui

    #323476
    filipecardigosoliveira
    Member
    Post count: 73
    This reply has been marked as private.
    #323531
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I see what you mean. It seems to be only in some resolutions.
    Will have to forward it to our head developer.

    -Rui

    #323602
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can’t replicate this at any resolution on Safari here – please can you confirm which browser resolution this can be seen at?

    Thanks,

    – Ed

    #323631
    filipecardigosoliveira
    Member
    Post count: 73
    This reply has been marked as private.
    #323819
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Still unable to replicate it – I notice that you are viewing it at a resolution but at a percentage scale. This is likely the issue. Are you able to replicate without this tool?

    – Ed

    #323971
    filipecardigosoliveira
    Member
    Post count: 73
    This reply has been marked as private.
    #323997
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you let us know browser version + OS / OS version? Still can’t replicate here at 2000+ (attached).

    – Ed

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    #324031
    filipecardigosoliveira
    Member
    Post count: 73

    Try 1230px or closer.
    Safari: Version 10.1
    OS X El Capitan Version 10.11.6
    4K

    #324140
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just a heads up. I can see the issue but only when changing from the 2nd to the 3rd thumbnail image.

    -Rui

    #324145
    filipecardigosoliveira
    Member
    Post count: 73

    Hey Rui, it’s only noticeable because the product (on image 3) is close to the image margin.
    It happens in several images with these characteristics.
    Thanks for keeping me posted.

    #324274
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to add the code below to your custom css.

    .browser-safari .flex-viewport {
        max-width: 99.9%;
    }

    -Rui

    #324275
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to add the code below to your custom css.

    .browser-safari .flex-viewport {
        max-width: 99.9%;
    }

    -Rui

    #324277
    filipecardigosoliveira
    Member
    Post count: 73

    Thanks so much Rui, it’s working super fine now.

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