New Landing How can we help? Atelier Issue for every update

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Atelier
  • #322878
    sutlucay
    Member
    Post count: 14

    Hi there,

    I used child theme but when i update new version of theme, all my previous settings gone.. footer, fonts, etc..

    How can figure out this next updates..

    thanks.

    #322881
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The theme updates don’t change anything in the database where the theme options are stored so that situation seems strange, they only update files in the filesystem.

    In the next update before updating can you contact us so we can look at it before and after the update?

    Thanks

    -Rui

    #322914
    sutlucay
    Member
    Post count: 14
    This reply has been marked as private.
    #322921
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I checked but it’s in Turkish and even in English is difficult to tell. What I know is what I told above, nothing in the theme update would change any theme option.

    -Rui

    #322932
    sutlucay
    Member
    Post count: 14

    Hi again Rui, i made a change previous version now. Now its ready to update again. Pls assis tme about without change anything to update theme.

    #323149
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I do not understand you 100%.

    Can you clarify what your request or question is?

    Thanks.

    #323163
    sutlucay
    Member
    Post count: 14
    This reply has been marked as private.
    #323336
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The theme update will not loose any changes, assuming you have not modified the actual core theme files. Changes like that should be in a child theme.

    Thanks.

    #323367
    sutlucay
    Member
    Post count: 14

    How can i update right way could you tell me?

    Also is there any options update automaticly?

    My update way, go to envato username and than downloads section than download atelier files.. after that?

    #323502
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You need to place the translation files in the child theme.
    Inside the child theme create a directory called ‘languages’ and place there the language files .po and .mo

    Inside the functions.php add this line of code

    load_child_theme_textdomain( 'swiftframework', get_stylesheet_directory() . '/languages' );

    The best way to update is in Appearance-> Themes and press the update button of the active theme.

    -Rui

Viewing 10 posts - 1 through 10 (of 10 total)

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