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  Posted in: Atelier
• March 28, 2017 at 2:21 am #318716
  prodgoriche

  Member

  Post count: 20

  Hi,

  I’ve a problem of display when I use tabs for my blog. The problem occurs only if I’m not login.

  Am I doing something wrong ?

  Thanks for your help

  Attachments:

  You must be logged in to view attached files.
  March 28, 2017 at 7:22 pm #318891
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  This is what I’m seeing:
  https://www.dropbox.com/s/8xapss8ot7tlgu4/Screenshot%202017-03-28%2019.23.13.png?dl=0

  Try to clear your browser cache or test in a different browser.

  -Rui

  March 29, 2017 at 2:40 am #318913
  prodgoriche

  Member

  Post count: 20

  I did. The problem is still there.

  Please show what you see in the other tabs. The problem is only for the other tabs. The description doesn’t appear (I should have been more precise).

  Thanks

  March 30, 2017 at 10:47 am #319079
  David Martin – Support

  Moderator

  Post count: 20834

  I cannot access wp-admin I get directed to: https://intuitioncuisine.com/mon-espace/mot-passe-perdu/

  What version of the Swift Framework plugin do you have?

  March 31, 2017 at 1:42 am #319178
  prodgoriche

  Member

  Post count: 20

  This reply has been marked as private.
  March 31, 2017 at 11:36 am #319215
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This reply has been marked as private.
  April 5, 2017 at 3:59 am #319679
  prodgoriche

  Member

  Post count: 20

  Okay. Thanks.

  So I investigated the problem a bit. And I get some weird behaviors. Let me explain.

  As you propose, I try to clear cache, and try with different browser. The probleme is still the same (I don’t see the description in the other tab, as per my screenshot). Same thing with different computers.

  Then, I’ve noticed that after few minute (7-8 min), the description finally appears when I stand on the other tabs.

  Then, I’ve noticed that when I resize my browser windows, it refresh the description, and instantly appears.

  Do you experiment the same thing ? When you load my blog page, while not connected, and click on one tab (Decouvertes for exemple). Do you see the image of an article, but no description ? And if you resize your browser windows, then does the description appear ?

  Thanks for your advice. Tell me if you need more screenshots.

  April 6, 2017 at 11:41 am #319899
  David Martin – Support

  Moderator

  Post count: 20834

  If you can add your FTP details, I’ll take a closer look.

  I think the JS needs be initiated on tab load, rather then just on re-size.

  Thanks.

  April 6, 2017 at 11:17 pm #319983
  prodgoriche

  Member

  Post count: 20

  This reply has been marked as private.
  April 10, 2017 at 10:15 am #320260
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  I am unable access your site or admin URL.

  

  April 11, 2017 at 3:43 pm #320587
  prodgoriche

  Member

  Post count: 20

  Sorry about that. Yesterday, I was reinstalling my SSL and got this error for few hours.

  Please try again.

  Thanks

  April 12, 2017 at 4:40 pm #320766
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  What caching/minifications plugins or services are you using. Do you have Cloudflare minification enabled within your Cloudflare account dashboard? Please disable this.

  This file, should not be minified: https://intuitioncuisine.com/wp-content/themes/atelier/js/functions.js. I cannot make edits whilst it is.

  April 17, 2017 at 7:38 pm #321254
  prodgoriche

  Member

  Post count: 20

  Hi,

  I use cloudflare and WP super Cache. I’ve disable the minification and the caching on both.

  Do you have access to JS now ?

  April 19, 2017 at 9:57 am #321508
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  I still cannot make any changes to the mentioned file, have you supplied the right FPT details for the site?

  April 19, 2017 at 11:09 pm #321670
  prodgoriche

  Member

  Post count: 20

  Hi,

  The FTP details provided have all access. (I use the same).

  I’ve tried and I cannot edit the file either in the ftp. However, I succeed to move the file on my desktop, open it, and transfer it back to my ftp to replace the old file.

  Can you do the same ?

  Thanks

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  Posted in: Atelier