New Landing How can we help? Themeforest Theme Support Uplift Unable to activate all plugins without fatal error

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Uplift
  • #317567
    fivegreenacres
    Member
    Post count: 4

    Just purchased Uplift. I have successfully installed all of the plugins related to Uplift, but am not able to activate them all.

    I have increased my php upload limit to 64mb through my web host.
    I have deleted and reinstalled plugins.
    I have tried deactivating and reactivating the plugins one by one and still am receiving fatal memory errors. They don’t seem to be plugin-specific – I am able to successfully activate a plugin that caused it when all other plugins are deactivated.
    But I’m not able to activate them all. Currently, I’ve got the required plugins activated but can’t do all of the recommended ones – like Revolution slider.

    I really appreciate your help!

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    #317574
    David Martin – Support
    Moderator
    Post count: 20834

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    Thanks,
    David

    #317579
    fivegreenacres
    Member
    Post count: 4

    Thank you. I have added that to my wp-config.php file. I’m still getting a fatal error memory.
    I activated all of the other plugins successfully.
    I deleted Revolution Slider and now get the fatal error when trying to install it.

    This is a test site that I wanted to learn how to configure before installing Uplift on my active site.

    Thanks for the speedy reply!!

    #317580
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It would be better and faster if your hosting updates the Php and Mysql versions.
    https://www.dropbox.com/s/8bak4syfko9k33m/Screenshot%202017-03-17%2017.30.46.png?dl=0

    Using ftp or the file explorer, check wp-content/plugins if the revslider directory is still there and delete it so you can install it again.

    -Rui

    #317581
    David Martin – Support
    Moderator
    Post count: 20834

    Can you add your FTP details?

    Thanks.

    #317583
    fivegreenacres
    Member
    Post count: 4
    This reply has been marked as private.
    #317711
    David Martin – Support
    Moderator
    Post count: 20834

    What is the FTP username?

    Please contact your host and ask them to update PHP/MySQL also: https://www.dropbox.com/s/8bak4syfko9k33m/Screenshot%202017-03-17%2017.30.46.png?dl=0

    Thanks.

    #317714
    fivegreenacres
    Member
    Post count: 4
    This reply has been marked as private.
    #317966
    David Martin – Support
    Moderator
    Post count: 20834

    Can you please re-test now?

    Thanks.

    #317970
    fivegreenacres
    Member
    Post count: 4

    I am still getting error message. All of this has prompted me to switch hosts. I’m marking this issue as closed and will revisit if I have same issues with new host. Thanks again for your help!

    #317972
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, all the best with the move.

    Thanks,
    David.

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