New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Featured Image Shows Twice or Duplicates

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Neighborhood
  • November 18, 2013 at 5:00 am #31741
    jopodesign
    Member
    Post count: 1

    Hello, my product featured is appearing twice or duplicates when viewing on Mobile.
    These products are featured images using just ONE.
    So How to Fix and Show Just oNE?

    How to Make it Scale to mobile. The Setting is on Responsive in SETTINGS.

    http://engntennis.com/

    thanks
    JO

    November 19, 2013 at 6:40 pm #32165
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Are you using the products page builder asset? It doesn’t look like it, and we’d recommend you do use it to get the best design / functionality.

    – Ed

    November 29, 2013 at 6:04 pm #34441
    markzoi
    Member
    Post count: 59

    I have the similar problem duplicate of delete products (see picture attachment) and some not deleted products on the second language page which is in english have a look I’m so frustrate ….. All plug in are fine and Update both WPML and WOOCOMMERCE

    http://www.artigianatolorenzini.com/newsitecom/shop-online/?lang=en

    any Halp …..

    November 29, 2013 at 8:48 pm #34461
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi markzoi,

    Did you delete those products translated ones too? http://wpml.org/documentation/related-projects/woocommerce-multilingual/#4

    Let me know, what you got.

    Thanks,
    laranz.

    November 30, 2013 at 8:35 am #34519
    markzoi
    Member
    Post count: 59

    well once you delete them from word press if I go to Multi language wooc. panel under products of course they are not there you should know this … so they are deleted for the plug in I guess

    Marco

    November 30, 2013 at 10:43 am #34528
    markzoi
    Member
    Post count: 59

    What I have notice is that I tried to switch the WordPress language pannel in English then I went to the Product list and the delete one where still there so what if I deleted in Italian where still there in english?

    Mark

    November 30, 2013 at 11:35 am #34546
    markzoi
    Member
    Post count: 59

    Ok maybe I got it, do I have select ALL LANGUAGE each time I delete a product in order not having trouble with both Language … ?

    MArk

    November 30, 2013 at 5:37 pm #34574
    dezignation
    Member
    Post count: 22

    Hello, I have the same problem, duplicating images on mobile – http://www.rannka.com
    And I am using products page builder asset.

    December 2, 2013 at 12:48 pm #34721
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi @markzoi,

    If you create product in both language then you need to delete both, some times problems like this arises.. Also contact the WPML guys to confirm it.

    Hi @dezignation,

    it looks okay for me on all resolutions, which device got this problem?

    Let me know, what you got.

    Thanks,
    laranz.

    December 2, 2013 at 2:47 pm #34772
    markzoi
    Member
    Post count: 59

    Contacting WPML forum I got the final solution so:

    Ok here we go: There is a function to be activated UNDER WPML —> translation Management then then tab —>setting multilingual content —- > “flag” –> If you delete a post, you also delete its translations and the one below for products

    This would Work Chearse

    Mark

    December 2, 2013 at 6:24 pm #34857
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi Mark,

    Glad you found that solution from WPML.

    Thanks,
    laranz.

    December 2, 2013 at 8:45 pm #34878
    dezignation
    Member
    Post count: 22

    hello @laranz
    thank you for looking into it, I view it from my phone (android, htc) as the previous attached image. the product images are supposed to be one picture, but it duplicates itself in two (one on top of another).
    all other devices are fine (pad, etc.), even iphone.
    thank you.

    December 2, 2013 at 8:56 pm #34881
    markzoi
    Member
    Post count: 59

    I guess This is a bug from the template at this point, try to disable all WPML plug-in and see if problem leave is about WPML PLUGIN, if not try to switch to the a basic (Default) WP template so if problem disappear is for sure a Template Bug …

    Let us know

    Mark

    December 2, 2013 at 9:13 pm #34886
    dezignation
    Member
    Post count: 22

    I will. thank you.

    December 4, 2013 at 7:08 pm #35292
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi @dezignation,

    I forward this to another support staff, to view the mobile bug. I don’t have a device to check those.

    Thanks for your patience.

    Thanks,
    laranz.

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    Posted in: Neighborhood
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