New Landing How can we help? Atelier Theme has gone blank

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #316758
    ibt
    Member
    Post count: 29

    The site suddenly just display empty pages. Everything looks normal in the admin panel. It works (sort of) with a standard theme.

    #316763
    David Martin – Support
    Moderator
    Post count: 20834

    Your server is responding with a 500 error:

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    #316765
    ibt
    Member
    Post count: 29

    Did that, but the site is still blank

    #316767
    David Martin – Support
    Moderator
    Post count: 20834

    Can you enable WordPress error reporting. In wp-config.php add:

    define('WP_DEBUG', false);

    #316770
    ibt
    Member
    Post count: 29

    done that

    #316776
    David Martin – Support
    Moderator
    Post count: 20834

    Can you add your FTP details?

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    Thanks.

    #316783
    ibt
    Member
    Post count: 29
    This reply has been marked as private.
    #316977
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please contact WPML support and report this issue: https://wpml.org/forums/forum/english-support/

    Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)

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