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  Posted in: Atelier
• March 8, 2017 at 5:18 pm #316412
  jonathanthomas

  Member

  Post count: 17

  I’m having an issue with the Gallery View display on a single product item. It clips at the top of the element and treats a click on the dots as a click on the product itself. On the demo site this works nicely. Is this due to the crop on the items in the demo content that loads on an installed site? I notice the demo site seems to have square images. Any help configuring this element properly would be really helpful! Thanks.

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  March 8, 2017 at 8:13 pm #316464
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you try to update to the latest theme version, clear the cache and test again?

  https://www.dropbox.com/s/4rnnura64crgrvm/Screenshot%202017-03-08%2019.13.26.png?dl=0

  -Rui

  March 8, 2017 at 8:25 pm #316466
  jonathanthomas

  Member

  Post count: 17

  Thanks for the quick reply!

  I did the update but the issue is still the same / very similar. I think what I perceive as cut off may be the aspect ration of the images (possibly) but when click on one of the little dots that indicate how many images there are it still links to the product page as opposed to switching the image.

  March 9, 2017 at 5:04 pm #316637
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  can you try to disable all plugins except SwiftFramework and Woocommerce and test again so we can discard any potential conflict?

  Thanks

  -Rui

  March 9, 2017 at 6:09 pm #316660
  jonathanthomas

  Member

  Post count: 17

  I have disable all plugins except SwiftFramework and Woocommerce but the issue remains.

  March 9, 2017 at 6:13 pm #316664
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  In that case will have to forward it to our head developer.

  -Rui

  March 9, 2017 at 6:14 pm #316665
  jonathanthomas

  Member

  Post count: 17

  Thank you!

  March 9, 2017 at 6:27 pm #316669
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem.
  Let’s wait for the reply.

  -Rui

  March 10, 2017 at 1:40 am #316703
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Thank you for the heads up on this – we’ve found the issue and it will be included in the next update.

  – Ed

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  Posted in: Atelier