New Landing › How can we help? › Atelier › Map Location Incorrect

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Atelier
  • March 7, 2017 at 7:23 pm #316287
    jslothower
    Member
    Post count: 9

    Good morning!

    It seems that my map marker is no longer showing the correct location on my site (http://botanica.us/contact). I’ve verified that the latitude/longitude coordinates are correct, and am not sure what else to do.

    I think that I’m running the most updated Atelier theme (I’m fairly new to WordPress, and “self-taught”) and I’m using a child theme. To the best of my understanding, my child theme should pull from the current Atelier theme, right?

    Anyway, hoping you can help!

    Thanks so much –
    Jen

    March 8, 2017 at 7:33 pm #316454
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Jen,

    Is this location correct?

    Let me know so I can take a look.

    Thanks.

    March 8, 2017 at 11:13 pm #316485
    jslothower
    Member
    Post count: 9

    Yep, that is the correct location! Thank you!

    March 10, 2017 at 11:21 am #316745
    David Martin – Support
    Moderator
    Post count: 20834

    Your Map is failing to function because you have not added the Map API key: http://botanica.us/wp-admin/admin.php?page=swift-framework-gmaps

    March 10, 2017 at 5:30 pm #316877
    jslothower
    Member
    Post count: 9

    Thanks David! I didn’t ever catch that (you can see how little attention I’ve been paying to my site since the June theme update!)

    I generated an API key (and have waited for over an hour), but when I try to view my map I’m seeing “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.” Not being a developer, I have no idea what this means!

    This might be out of the scope of the support you provide, but I’d appreciate any help you can provide! 🙂

    March 10, 2017 at 6:33 pm #316887
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, I still see that also. Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

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