ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Dante
• March 2, 2017 at 3:09 am #315704
  evahteev

  Member

  Post count: 1

  After that step of installations manual:

  Activating Dante

  Once you have uploaded the theme, you need to activate it by going to Appearance > Themes, and activate “Dante”.

  Admin panel and wordpress itself stops working and not responding, while you will not remove and upload standard theme into /themes/dante folder.

  March 2, 2017 at 10:50 am #315726
  David Martin – Support

  Moderator

  Post count: 20834

  Please provide a more descriptive report of what error messages/issue you experience. Please post any reference screenshots to help illustrate your points.

  We will need a URL and WP login.

  March 8, 2017 at 10:37 pm #316483
  evahteev

  Member

  Post count: 1

  What kind of report I can provide? Pushing activate theme and WordPress stops working completely.

  March 9, 2017 at 12:24 pm #316560
  David Martin – Support

  Moderator

  Post count: 20834

  1) A URL would be a decent start.

  2) A screenshot of what you see, a blank screen/an error message.

  3) What have you tested to find the issue. Have you enabled WordPress debug within your wp-config.php? Add define('WP_DEBUG', true); to that file.

• Back to forum

  Posted in: Dante