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  Posted in: Dante
• February 22, 2017 at 3:58 pm #314754
  Marine

  Member

  Post count: 151

  Hi guys,

  I’ve already had the issue 8 months ago, you’ll fixed it but I appears again and I don’t know what you’ve fixed with my credentials so I can’t do it again.

  1st issue: the countdown is not displayed anymore on the UL I’ve gave you in site information part, cf print screen

  Countdown not displayed

  2nd issue: on mobile, the mobile menu is displayed but not clickable

  Tx for your help and please tell me what is the problem for next update.
  Marine

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  February 24, 2017 at 3:39 pm #315050
  David Martin – Support

  Moderator

  Post count: 20834

  Wil check this Rui now.

  Thanks.

  February 24, 2017 at 3:57 pm #315058
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  I can’t remember exactly what I changed. Do you have any backup before updating the theme?

  -Rui

  March 2, 2017 at 9:46 am #315714
  Marine

  Member

  Post count: 151

  Nope no backup so old… 🙁
  Can u help?

  March 2, 2017 at 11:28 am #315739
  Marine

  Member

  Post count: 151

  This reply has been marked as private.
  March 2, 2017 at 11:37 am #315742
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Thanks. Guess will also need ftp access.
  Can’t remember what I did.

  ps. You need to start doing some backups, there are free plugins that can do that.

  -Rui

  March 2, 2017 at 11:53 am #315744
  Marine

  Member

  Post count: 151

  This reply has been marked as private.
  March 2, 2017 at 12:28 pm #315753
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  thanks. will have a look.

  -Rui

  March 2, 2017 at 12:46 pm #315755
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Do you have anything that is caching file changes?
  I made some changes in the love-it.js but can’t see them taking effect.

  -Rui

  March 2, 2017 at 12:58 pm #315762
  Marine

  Member

  Post count: 151

  The only cache system we use is the one on our Gandi servers (called varnish) – the hosting.
  But it has always been the case so…
  Maybe not the loveit file… You’ve fixed the 2 pb quickly last time lol I should have insisted to know what you did.

  March 2, 2017 at 6:55 pm #315819
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This reply has been marked as private.
  March 2, 2017 at 7:43 pm #315827
  Marine

  Member

  Post count: 151

  This reply has been marked as private.
  March 6, 2017 at 5:10 pm #316081
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This reply has been marked as private.
  March 6, 2017 at 5:39 pm #316085
  Marine

  Member

  Post count: 151

  Yep the countdown is back, don’t know how…
  On my mobile, the menu is still not clickable, is it ok on yours to check if it’s a cache pb also ? (abracamundi.com)

  March 6, 2017 at 6:02 pm #316087
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  The mobile menu it’s working fine for me in Android. Can you try to clear the mobile browser cache and test again?

  -Rui

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  Posted in: Dante