New Landing How can we help? Atelier My shopping cart goes crazy.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Atelier
  • #314295
    stopfashion
    Member
    Post count: 6

    Hello Swift,
    I really do love your theme, we didnt have trouble but since a while … When I add a product in the shopping cart the product is added correctly to the cart and the icon popup correctly. However, when I navigate on other pages, it seems that he kept the basket cached and dont show my last action. It is necessary to refresh the page to see the cart updated.

    Thank you

    #314432
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check in another browser? Does it happens consistently?

    What is your current browser so I can check?

    Thanks

    -Rui

    #314723
    stopfashion
    Member
    Post count: 6
    This reply has been marked as private.
    #314777
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I see. This can be cause by some plugin conflict.
    You need to disable all plugins except Woocommerce and SwiftFramework, clear the cache and test again.

    Check it if works, them enable the plugins one by one or several at each time to figure out the problematic plugin.

    -Rui

    #314809
    stopfashion
    Member
    Post count: 6

    Hi,
    I did what u ask… but it doesnt work and now my website is completly a mess… I cant make it work anymore (ive got error 500 everywhere)

    #314812
    stopfashion
    Member
    Post count: 6

    Hi,
    I think I figured out how to fix all my pages … WPML was resetted and made my website completly unusable.
    And … It also fixed the problem with the cart ..

    #314813
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nice one. Glad it’s sorted.
    -Rui

    #314865
    stopfashion
    Member
    Post count: 6

    Hi Rui,
    Sorry but my cart goes crazy again … when I switch language …
    I Think the problem come from WP Super Cache, when it desactivated, it works fine but the website goes slow.
    I’m using Thai as a second language.

    In WP Super cache I added strings that forces a page not to be cached:

    wp-.*\.php
    index\.php
    my-account
    cart
    shop
    checkout

    Should I add more strings?

    Best regards,
    Adrien,

    #314866
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    My suspicions was that it was something about the cache because the Woocommerce cart replies on also on the cookies of the browser.

    I’m not about what to do in WP Supercache better reach their support.
    You can also try WP Rocket or WP Total Cache

    -Rui

Viewing 9 posts - 1 through 9 (of 9 total)

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