Digital experiences for all disciplines
New Landing › How can we help? › Themeforest Theme Support › Joyn › Visuals not loading
New Landing › How can we help? › Themeforest Theme Support › Joyn › Visuals not loading
- This topic has 7 replies, 2 voices, and was last updated 7 years by Rui Guerreiro – SUPPORT.
-
Posted in: Joyn
-
February 1, 2017 at 8:48 pm #312259
Hi there,
I just updated the site and the content is not loading in this page http://creativebark.com/portfolio/championc9/
As you can see it’s mostly a white background where the swift slider, text block and images are located.
I tried in Safari and Chrome with no luck.
Please help fix this issue.
Thanks!
February 2, 2017 at 4:26 pm #312382Hi,
You got a couple empty rows.
https://www.dropbox.com/s/35bmylp9alwo91y/Screenshot%202017-02-02%2015.26.41.png?dl=0Guess that is the problem.
Try to delete them.-Rui
February 2, 2017 at 5:48 pm #312396Those rows are not empty, they have a background image to create that parallax look.
Right now those rows are the only items that are loading. It’s been like that for over a year.Additionally, now this page is not loading:
http://creativebark.com/portfolio/design/And, it’s thru all the pages is forcing the copy and visual elements to be left justified even thou they have a blank spacer. See attachment.
And the overall portfolio page all the thumbnails shifted making the design tab out of line.
http://creativebark.com / Also see attachment.There has to be something else causing this.
Please take a look.
Thanks.
Attachments:
You must be logged in to view attached files.February 2, 2017 at 7:14 pm #312408It’s because of the full-width options in some assets. I just turned off the SwiftSlider full width, since those situations are now achieve with the Row Full Width/stretched)
https://www.dropbox.com/s/ele5077gpc7ql2r/Screenshot%202017-02-02%2018.11.00.png?dl=0In the other portfolio item, the issue was the same but in the gallery asset.
Check if it’s ok.
-Rui
February 2, 2017 at 7:55 pm #312412Thanks for fixing that now the images are loading.
In the design page:
Even thou the images are showing is not centered to the page even thou it has blank spacers to force the location.
the column is supposed to align with the last image from “Plant a Tree”This is happening in every single page. It was fine before, not sure what’s causing this to move.
For example http://creativebark.com/portfolio/starwars/ the copy is left justified even thou there’s a blank spacer to force the location.What’s causing this?
Attachments:
You must be logged in to view attached files.February 2, 2017 at 8:16 pm #312417I’m seeing at the right side, not sure if you changed anything after posting the last reply.
https://www.dropbox.com/s/b75abn3ggzubqi5/Screenshot%202017-02-02%2019.15.49.png?dl=0Can you try to clear the browser cache.
-Rui
February 2, 2017 at 8:27 pm #312419It’s pretty weird, I cleared my cache and restarted my computer and it’s still showing up messed up on Safari.
It looks good on Chrome though.Attachments:
You must be logged in to view attached files.February 2, 2017 at 8:31 pm #312421probably cache.
My screenshot from Safari
https://www.dropbox.com/s/hgoz2sty29jfdun/Screenshot%202017-02-02%2019.30.48.png?dl=0-Rui
-
Posted in: Joyn
You must be logged in and have valid license to reply to this topic.