New Landing › How can we help? › Themeforest Theme Support › Uplift › Woocommerce My Account Dashboard layout odd

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Uplift
  • January 31, 2017 at 1:31 pm #312028
    Pothe
    Member
    Post count: 336

    Hi

    I am experiencing an odd layout issue on the my-account page: https://www.evernote.com/l/ABU0PtvLyetMpZ_FfTnuIsFWMZJ4I4tohe0
    Tabs are full width of the page.

    This is how it should be, from my dev site:
    https://www.evernote.com/l/ABUniKD6F8ZF5ItGQ4Bollm5uV0ENRkmWYQ

    Any ideas what is causing it?

    Order Details

    January 31, 2017 at 11:02 pm #312128
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you confirm if the versions of Woocommerce, SwiftFramework and Uplift are the same in the staging and live site?

    -Rui

    February 1, 2017 at 2:58 pm #312187
    Pothe
    Member
    Post count: 336

    staging:
    woocommerce was: Version 2.6.12 and now updated to: Version 2.6.13
    Swift Framework: Version 2.5.23
    Uplift: Version 1.3.20

    https://dev.forestnation.com/my-account-shop/

    Live:
    woocommerce was: Version 2.6.13
    Swift Framework: Version 2.5.23
    Uplift: Version 1.3.20

    Order Details

    February 2, 2017 at 5:31 pm #312392
    David Martin – Support
    Moderator
    Post count: 20834

    Is this just the live site?

    Can you test dragging in any WooCommerce widget to any redundant widget area that is not being used?

    Please add a WP login for us to take a closer look.

    Thanks.

    February 10, 2017 at 1:19 pm #313291
    Pothe
    Member
    Post count: 336

    Hi,
    Yes, this only happens on the live site and not the dev site.
    I have also noticed that this happens on Multi Site on a sub site, but not on the main site.

    This has nothing to do with widgets. I am using the standard woocommerce shortcode on the page.

    Do you still need admin access?

    February 10, 2017 at 1:31 pm #313301
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Actually, the widget test was very much related to this but not in the most obvious ways. WooCommerce will add/remove a filter if a widget has been added. The filter may/may not be causing a script to not load.

    Login required – yes, if above said test has been correctly performed and yields no results.

    February 13, 2017 at 1:21 pm #313524
    Pothe
    Member
    Post count: 336

    OK, thanks for the explanation.
    I added woocommerce categories to the filter widget.
    The dashboard now displays fine.

    Thanks for the help.

    February 13, 2017 at 1:22 pm #313526
    David Martin – Support
    Moderator
    Post count: 20834

    Glad you got it sorted.

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