New Landing › How can we help? › Atelier › Swift page builder not working

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Atelier
  • January 25, 2017 at 10:25 am #311343
    viraj
    Member
    Post count: 12

    Hello,

    I am facing massive issues with the theme swift builder.
    Sometimes it works, Most of the times it just keeps on loading.

    Also I want to know its compatibilty with the yoast plugin.

    Please check and let me know.

    Awaiting your positive feedback.

    January 25, 2017 at 11:14 am #311348
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    There is any consist way to replicate the issue? Try to clear the browser cache.
    The Page builder is compatible with Yoast since Yoast is able to search inside the content created with the page builder.

    -Rui

    January 25, 2017 at 11:18 am #311349
    viraj
    Member
    Post count: 12

    It is not working and it is getting very much difficult for me to manage as I have a long list of pages to be created.

    Did you login into the backend and see the issue?

    January 26, 2017 at 10:15 am #311476
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nope, I didn’t tried it.

    Just tried it now and there is a 500 internal server error, so you need to check the error logs in the server to see what error is happening.

    Let us know what’s in the error log file.

    -Rui

    January 27, 2017 at 8:29 am #311598
    viraj
    Member
    Post count: 12

    This is what I found in error log:

    [14-Nov-2016 18:00:57 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_tax_rate_locations ADD KEY location_type_code (location_type(40),location_code(90)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [14-Nov-2016 18:00:57 UTC] WordPress database error Duplicate key name ‘location_type_code’ for query ALTER TABLE wp_woocommerce_shipping_zone_locations ADD KEY location_type_code (location_type(40),location_code(90)) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
    [15-Nov-2016 19:32:52 UTC] PHP Warning: Division by zero in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 41
    [15-Nov-2016 19:32:52 UTC] PHP Warning: Division by zero in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 43
    [15-Nov-2016 19:32:52 UTC] PHP Fatal error: Call to undefined function sf_get_post_meta() in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 131
    [15-Nov-2016 19:33:42 UTC] PHP Warning: Division by zero in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 41
    [15-Nov-2016 19:33:42 UTC] PHP Warning: Division by zero in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 43
    [15-Nov-2016 19:33:42 UTC] PHP Fatal error: Call to undefined function sf_get_post_meta() in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 131
    [15-Nov-2016 19:34:32 UTC] PHP Warning: Division by zero in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 41
    [15-Nov-2016 19:34:32 UTC] PHP Warning: Division by zero in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 43
    [15-Nov-2016 19:34:32 UTC] PHP Fatal error: Call to undefined function sf_get_post_meta() in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 131
    [15-Nov-2016 19:34:57 UTC] PHP Warning: Division by zero in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 41
    [15-Nov-2016 19:34:57 UTC] PHP Warning: Division by zero in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 43
    [15-Nov-2016 19:34:57 UTC] PHP Fatal error: Call to undefined function sf_get_post_meta() in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 131
    [15-Nov-2016 19:35:21 UTC] PHP Warning: Division by zero in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 41
    [15-Nov-2016 19:35:21 UTC] PHP Warning: Division by zero in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 43
    [15-Nov-2016 19:35:21 UTC] PHP Fatal error: Call to undefined function sf_get_post_meta() in /home/jaymehta2305/public_html/mjpiping.com/wp-content/themes/atelier/woocommerce/content-product.php on line 131
    [09-Jan-2017 10:01:41 UTC] PHP Warning: array_unshift() expects parameter 1 to be array, null given in /home/jaymehta2305/public_html/mjpiping.com/wp-includes/class-wp-xmlrpc-server.php on line 596

    Please let me know your appropriate solution.

    January 28, 2017 at 8:32 pm #311727
    viraj
    Member
    Post count: 12

    Hello,

    Please reply as the website is live and I am not able to work on it.

    I have send you the error log as well.

    Can you please revert!!

    January 29, 2017 at 4:35 pm #311744
    viraj
    Member
    Post count: 12

    Any update?

    Please reply !!!

    January 31, 2017 at 5:36 am #311961
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @viraj

    The issue is that admin-ajax.php fires a 500 server error, likely because of a PHP memory error – this is why the builder does not work. This is NOT an error with the theme.

    All of those errors you posted are from a long time ago, nothing recent and nothing that would cause the errors you are seeing.

    I’d suggest checking this guide: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Let us know.

    – Ed

    January 31, 2017 at 9:10 am #311970
    viraj
    Member
    Post count: 12

    What should be the memory limit. In my wp-config I have already set it to 64M.

    One more thing, before it was working everything fine then why it is causing the issue now?

    January 31, 2017 at 4:10 pm #312061
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @viraj

    Would recommend 128 if you can.

    It could be caused by adding another plugin, or another plugin update.

    – Ed

    February 7, 2017 at 10:55 pm #312938
    hossein
    Member
    Post count: 4
    This reply has been marked as private.
    February 9, 2017 at 4:25 pm #313181
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
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