New Landing › How can we help? › Themeforest Theme Support › Uplift › Update breaks site (again).

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Uplift
  • January 24, 2017 at 11:08 am #311244
    nosuchagency
    Member
    Post count: 226

    Hello.

    Dear Swift.
    Once again there’s an update to one of your themes, that breaks sites….

    This time the layout of the site changes and in this instance the main menu is messed up.
    As always here’s a screencast displaying the issue: https://www.youtube.com/watch?v=hRJeE7ntMrY

    Please fix ASAP.
    We’ve got frustrated clients again.

    January 25, 2017 at 5:07 pm #311412
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will forward this one to Ed.
    Let’s wait for the reply.

    -Rui

    January 25, 2017 at 5:19 pm #311413
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @nosuchagency

    Do you happen to know if you have enabled a custom theme using the Max Mega Menu plugin on that site?

    – Ed

    January 25, 2017 at 5:23 pm #311414
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just fixed it on that site for you, css added for reference:

    #main-nav #mega-menu-wrap-main_navigation #mega-menu-main_navigation > li.mega-menu-item,
#main-nav #mega-menu-wrap-main_navigation #mega-menu-main_navigation > li.mega-menu-item > a.mega-menu-link {
height: auto!important;
line-height: inherit!important;
}

    Apologies for the delay in my reply here, we have been working with Max Mega Menu to provide better support for the plugin and it’s advanced features, but unfortunately they provided some incorrect code which has caused a few issues here and there, they have since provided us with a reworked implementation.

    – Ed

    January 25, 2017 at 5:43 pm #311416
    nosuchagency
    Member
    Post count: 226
    This reply has been marked as private.
    January 25, 2017 at 5:58 pm #311418
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Søren,

    Definitely our responsibility, and it’s understandable that you are frustrated. We release the code in the theme just unfortunate that they notified us shortly after we released the update. We would have posted an immediate patch but we hadn’t seen any issues reported.

    Thanks for your understanding.

    – Ed

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