ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• January 20, 2017 at 6:10 pm #311018
  AKMSLLC

  Member

  Post count: 8

  Hello,
  We are getting a strange glitch on our shop pages. This is happening often. Is this a template issue?

  Thank you for your help in resolving this.

  -Kathy

  Attachments:

  You must be logged in to view attached files.
  January 20, 2017 at 6:14 pm #311023
  David Martin – Support

  Moderator

  Post count: 20834

  What browser/OS version are you using?

  January 20, 2017 at 8:05 pm #311037
  AKMSLLC

  Member

  Post count: 8

  Safari 10.0.2 and also Chrome Version 55.0.2883.95 (64-bit)

  January 20, 2017 at 8:10 pm #311040
  David Martin – Support

  Moderator

  Post count: 20834

  What OS?

  Are you using any caching or minification plugins?

  This is often the case on older browser and OS’s as they cannot handle minified CSS/JS.

  Test this: Theme Options => General => Performance Options => Off.

  Thanks.

• Back to forum

  Posted in: Atelier