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  Posted in: Dante
• January 17, 2017 at 10:51 am #310376
  Jeff54

  Member

  Post count: 24

  Hi,

  After I have uploaded an mp4 movie I went to edit my page ‘test’. I go to swifteditor and choose the ‘Video Player element’. Then I copied the link to this mp4 movie and saved the page. But on the front-end it shows only a white block with the text: [video src="https://www...../wp-content/uploads/2017/01/pksjj_O_084_r720P.mp4" /]
  And no video. What did I do wrong?

  I’m looking forward to your reply.

  Best wishes,
  Roy

  January 17, 2017 at 11:18 am #310384
  David Martin – Support

  Moderator

  Post count: 20834

  Hi Roy,

  Can you increase our user details to full admin rights. Please run any pending theme/WP core updates also.

  January 17, 2017 at 11:26 am #310390
  Jeff54

  Member

  Post count: 24

  Hi David,

  I have done both. Thank you for your fast reply.

  Looking forward.

  Tjeers
  Roy

  January 17, 2017 at 11:40 am #310397
  David Martin – Support

  Moderator

  Post count: 20834

  Hi Roy,

  Rather than using the video widget, I have used a standard text asset. One of your plugins could be conflicting with the video asset, would need to deactivate all to confirm that.

  I have left the video block in the page for your reference also.

  January 17, 2017 at 11:48 am #310402
  Jeff54

  Member

  Post count: 24

  Hi David,

  Thnx for your help! It’s daytime right now, so tomorrow morning early in the morning I will put the site in maintenance mode, shut-off all plugins, test inserting the videoplayer and if that works out I will put on the plugins one by one to eliminate the conflicting plugin.

  I’ll keep you informed.

  Best wishes,

  Roy

  January 17, 2017 at 11:57 am #310405
  David Martin – Support

  Moderator

  Post count: 20834

  Ok, no problem Roy.

  All the best,
  David.

  January 17, 2017 at 4:21 pm #310447
  Jeff54

  Member

  Post count: 24

  Hi David,

  I spent a lot of time on setting up the css just in case. Can you tell me what css I have to use to get the margin on both sides gone?
  It’s about that sample u setup earlier this morning.

  I have setup this css but can’t figure out what I need to use for the left and right side. I want to fit it in 100%

  /* teaser */
  .teaser.spb_text_column { margin-bottom: 0px; }

  I hope you can help me out.

  Best,

  Roy

  January 17, 2017 at 4:41 pm #310449
  David Martin – Support

  Moderator

  Post count: 20834

  Hi Roy,

  Can you link me to the page URL where this is supposed to be working? Not sure it was me that helped you for that?

  Thanks.

  January 17, 2017 at 4:46 pm #310452
  Jeff54

  Member

  Post count: 24

  This reply has been marked as private.
  January 17, 2017 at 4:56 pm #310453
  Jeff54

  Member

  Post count: 24

  This reply has been marked as private.
  January 17, 2017 at 5:26 pm #310458
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  I placed it inside a Full-Width Row so the margin is gone.
  Check if it’s ok.

  -Rui

  January 17, 2017 at 6:52 pm #310474
  Jeff54

  Member

  Post count: 24

  Awesome!!

  Thank you Rui!

  January 17, 2017 at 6:54 pm #310475
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem. Glad I could help.

  -Rui

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  Posted in: Dante