New Landing How can we help? Themeforest Theme Support Neighborhood White screen after download

Viewing 3 posts - 1 through 3 (of 3 total)
  • #30840
    Matty190
    Member
    Post count: 1

    Hi,
    My name is Mattia; I downloaded your beautiful theme but, unfortunately, it doesn’t works. I mean, if I install your “neighborhood theme” (6,52mb zipped) and also the “WooCommerce plugin” they block my page and I just can see a white screen in both cases.
    If I delete all these two downloads everything comes as before.
    I tried to download them by wordpress and also by FTP but nothing…always the same white screen.
    If I install others themes or other plugin (like Contact Form 7 or Revolution Slider) they work.
    I don’t know what to do because I really want to use your theme and hope you can help me! (sorry for my english!)
    Thanks!

    #30903
    Matty190
    Member
    Post count: 1

    (I’m using wordpress 3.7.1)

    #31513
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, have you read through our documentation files already? If not please do so, as they describe in detail how to set the theme up.

    Cheers!

Viewing 3 posts - 1 through 3 (of 3 total)

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