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  Posted in: Flexform
• December 21, 2016 at 5:43 pm #307643
  Cellcion

  Member

  Post count: 1

  Hello,

  In order to install another plugin, I updated WordPress to the latest version. Then I tried updating all my plugins, and all but one were successful: Revolution Slider.

  Instead, I get this error message:

  The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. public/assets/js/extensions/.revolution.extension.carousel.min.js.swp

  As the slider takes up the core of my site, I need this to be resolved as soon as possible!

  Barnaby Yeh
  Cellcion, LLC

  December 21, 2016 at 7:26 pm #307660
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Try to delete it in the plugins page and install it again(you won’t lose any data).
  If you can’t do it, provide us admin credentials and ftp credentials so we can sort it.

  -Rui

  December 21, 2016 at 7:49 pm #307666
  Cellcion

  Member

  Post count: 1

  Worked like a charm! Thank you very much!

  December 21, 2016 at 7:55 pm #307667
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Great. Glad I could help.

  -Rui

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  Posted in: Flexform