New Landing How can we help? Themeforest Theme Support Uplift Various Memory, Swift Plugin & Performance Issues

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Uplift
  • #307309
    mhote
    Member
    Post count: 394

    We have memory performance issues with our site and we’re having issues with bugs (see current menu buttons, the latest issue) and pageload or white spaces etc. Our host found that even with all plugins disabled, the theme is using 31mb of memory. There’s a huge memory problem. Then with required plugins (SwiftFramework, Redux, Askimet), it’s further impacting the memory load. Our managed WP host repeatedly said the memory use should be 20mb. So the theme impact (31mb) is huge compared to ‘average’.

    What can be done to?

    1) reduce the memory impact directly by the theme (ie. are there things we can remove, such as woocomm which we don’t use)
    2) do we 100% need the swiftframework, redux, askimet plugins – or do other options exist here, which still let the site function)
    3) See latest issue on far right menu bar buttons… just appeared without us touching the code / pages / menus.

    Thanks.

    #307333
    David Martin – Support
    Moderator
    Post count: 20834

    Who are you hosting with? That sounds fairly bad for you and your site.

    1) Disable all plugins you are not using.
    2) You will want the SF if you want to use the Page Builder/Swift Slider/Portfolio/Directory/Team and all bundled custom post types. Keep Redux yes. Askimet is up to you.
    3) You mean these appeared at random?

    #307340
    mhote
    Member
    Post count: 394
    This reply has been marked as private.
    #307341
    David Martin – Support
    Moderator
    Post count: 20834

    I would strongly recommend WP Engine + Cloudflare.

    3) Are you sure the menu option with that page has not changed to one of your alt menus? Please add a login.

    The files/options/functionality of various theme components are not used if not enabled/activated on the theme. Does your host have a clear trace of what is specifically high?

    #307370
    mhote
    Member
    Post count: 394
    This reply has been marked as private.
    #307526
    mhote
    Member
    Post count: 394
    This reply has been marked as private.
    #307732
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Ok that’s a shame I was hoping there logs could trace this. I’d be inclined to mention that of the thousands of other customers who use Atelier this seems unique to your hosting environment.

    If you install this plugin: https://en-gb.wordpress.org/plugins/p3-profiler/ does that provide you with any feedback as to what is causing this?

    Do you have access to any server logs we can view? I’ll bring Ed in on this also for any extra feedback to help you out as much as we can.

    Thanks,
    David.

    #308143
    mhote
    Member
    Post count: 394
    This reply has been marked as private.
    #308239
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Like David told, there is no issue with the theme performance since a lot of people is using without any issue.
    Will forward to our head developer to see if there is anything else we can do.

    -Rui

    #308399
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @mhote

    The truth is if the theme was at fault entirely then everyone would have the same issue with the theme.

    I’d definitely recommend DigitalOcean if you have knowledge of how to set it up – very solid service.

    – Ed

    #327773
    ronin
    Member
    Post count: 282

    Hi,

    I was about to post my own thread but found this one and it seemed relevant.

    We have bought a lot of licences for Uplift for our clients’ websites and we love the theme, but have definitely found across all of them that the speed is not ideal. Our server company has said that the number of GET requests was considerably higher than average. We are using a litespeed cache plugin which has helped a bit.

    I have had a look around and found you have recommended the Better WordPress Minify – would you recommend using this with Uplift? Also, what are the advantages/disadvantages of enabling Swift SmartScript and pre-minified scripts? And is there anything else we should be trying?

    Thanks

    #327786
    ronin
    Member
    Post count: 282

    Sorry I should have added, I can see that the resource use of a lot of builds would get lost on your average big Apache server where there are many, many sites of all different CMS’s and themes if WordPress. However our server is virtual dedicated, and unlike your typical reseller client, we get all the metrics from our hosting provider.

    It’s 100% comprised of (beautiful, beautiful!) Swift Ideas-themed sites. About 2/3 Uplift, 1/3 Dante. Running Litespeed, with Litespeed’s plugin. Normal mish-mash of plugins. Our server guys are saying that where a typical WordPress site may be maxing out at 10 get processes, our sites are at 30. I’ve just had to throw another $90/mth to increase RAM & CPU to help counter this.

    So yeah, per my post above, will that minifying plugin help, and play nicely with Litespeed’s plugin, and what else can be done to pare back the resource usage, which is only going to get worse for us as we build and host more sites?

    #327922
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Ronin,

    Instead of Better WordPress Minify – we recommend Autoptimize now, as it just seems to work better.

    If you can give us an example of a site where you are seeing a large number of GET requests, we’ll happily take a look further to see if there is anything we can do to improve it.

    Thanks,

    – Ed

    #329986
    ronin
    Member
    Post count: 282

    Hi Ed,

    This is the number of GET requests we got for one page on our ronin.com.au site.

    119.31.228.10 – – [07/Jun/2017:14:53:45 +1000] “GET /wp-content/uploads/2016/06/merlo-law-website-design-480×480.jpg HTTP/1.1” 200 41636 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:45 +1000] “GET /wp-content/uploads/2016/06/propertyology-thumb-tall-480×960.jpg HTTP/1.1” 200 118896 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:45 +1000] “GET /wp-content/uploads/2016/06/cpe-migration-thumb-480×480.jpg HTTP/1.1” 200 23035 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:45 +1000] “GET /wp-content/uploads/2016/06/Organic-Foods-06-Branding-03-1000×1000-480×480.jpg HTTP/1.1” 200 63872 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:45 +1000] “GET /wp-content/uploads/2016/06/allied-thumb-480×480.jpg HTTP/1.1” 200 33804 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:45 +1000] “GET /wp-content/uploads/2016/06/ringuet-thumb-480×480.jpg HTTP/1.1” 200 37504 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:45 +1000] “GET /wp-content/uploads/2016/06/macrae-rentals-website-design-thumb-480×480.jpg HTTP/1.1” 200 31041 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:45 +1000] “GET /wp-content/uploads/2016/06/Financial-Mappers-Mockup-02-1000-x-1000-480×480.jpg HTTP/1.1” 200 41564 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:45 +1000] “GET /wp-content/uploads/2016/06/modern-customer-480×960-480×960.jpg HTTP/1.1” 200 76501 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:46 +1000] “GET /wp-content/uploads/2015/09/mobile-vs-responsive-websites_square-480×480.jpg HTTP/1.1” 200 30471 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:46 +1000] “GET /wp-content/uploads/2015/03/d-day-tall-480×960.jpg HTTP/1.1” 200 52640 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:46 +1000] “GET /wp-content/themes/uplift/css/font/nucleo-general.ttf?ferlac HTTP/1.1” 200 22880 “http://www.ronin.com.au/wp-content/themes/uplift/css/iconfont.css” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:46 +1000] “GET /wp-content/uploads/2016/06/mobile-marketing-paratroopers.jpg HTTP/1.1” 200 38106 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:46 +1000] “GET /wp-content/uploads/2016/06/ronin-marketing-insights-and-news.jpg HTTP/1.1” 200 227280 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:46 +1000] “GET /wp-content/uploads/2016/06/mobile-solutions-engage-your-target-market.jpg HTTP/1.1” 200 223291 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:46 +1000] “GET /wp-content/uploads/2016/06/mobile-optimised-marketing.jpg HTTP/1.1” 200 122287 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:53:46 +1000] “GET /wp-content/uploads/2016/06/merlo-responsive-website-design.jpg HTTP/1.1” 200 186837 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:55:42 +1000] “GET / HTTP/1.1” 304 0 “http://www.ronin.com.au/mobile-marketing/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”
    119.31.228.10 – – [07/Jun/2017:14:55:56 +1000] “GET /mobile-marketing/ HTTP/1.1” 304 0 “http://www.ronin.com.au/” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36”

    Plus our server company forwarded us this table for dentaldepot.com.au, not sure if it’s the same as GET requests:

    Top 30 of 4192 Total URLs
    # Hits KBytes URL
    1 14149 3.65% 67096 0.63% /wp-admin/admin-ajax.php
    2 9135 2.36% 1264624 11.89% /
    3 5854 1.51% 1531 0.01% /wp-content/themes/uplift/images/loader-svgs/loader-32px-glyph_x-circle-08.svg
    4 3390 0.87% 0 0.00% /wp-cron.php
    5 2088 0.54% 117980 1.11% /wp-content/uploads/2017/01/Logo_Dental-Depot.gif
    6 1878 0.48% 13090 0.12% /wp-content/themes/uplift/css/font-awesome.min.css
    7 1866 0.48% 66291 0.62% /wp-includes/js/jquery/jquery.js
    8 1854 0.48% 7167 0.07% /wp-includes/js/jquery/jquery-migrate.min.js
    9 1851 0.48% 71640 0.67% /wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js
    10 1846 0.48% 8714 0.08% /wp-content/plugins/jck_woo_quickview/assets/frontend/css/main.min.css
    11 1846 0.48% 14620 0.14% /wp-content/themes/uplift/js/lib/plyr.js
    12 1844 0.48% 14386 0.14% /wp-content/plugins/revslider/public/assets/css/settings.css
    13 1842 0.48% 5089 0.05% /wp-content/themes/uplift/css/iconfont.css
    14 1837 0.47% 14538 0.14% /wp-content/plugins/ubermenu/pro/assets/css/ubermenu.min.css
    15 1834 0.47% 33967 0.32% /wp-content/plugins/revslider/public/assets/js/jquery.themepunch.revolution.min.js
    16 1826 0.47% 21940 0.21% /wp-content/themes/uplift/css/sf-responsive.css
    17 1825 0.47% 43197 0.41% /wp-content/themes/uplift/css/sf-woocommerce.css
    18 1824 0.47% 2735 0.03% /wp-content/plugins/popups/public/assets/css/public.css
    19 1823 0.47% 24023 0.23% /wp-content/plugins/gravityforms/css/formsmain.min.css
    20 1822 0.47% 141220 1.33% /wp-content/themes/uplift/css/main.css
    21 1821 0.47% 10757 0.10% /wp-content/themes/uplift/css/bootstrap.min.css
    22 1820 0.47% 13498 0.13% /wp-content/plugins/ubermenu/assets/css/fontawesome/css/font-awesome.min.css
    23 1819 0.47% 4624 0.04% /wp-includes/js/jquery/ui/widget.min.js
    24 1817 0.47% 3841 0.04% /wp-includes/js/jquery/ui/button.min.js
    25 1815 0.47% 603 0.01% /wp-content/themes/uplift-child/style.css
    26 1815 0.47% 3103 0.03% /wp-includes/js/jquery/ui/core.min.js
    27 1812 0.47% 8170 0.08% /wp-content/plugins/swift-framework/includes/page-builder/frontend-assets/js/lib/modernizr-custom.js
    28 1812 0.47% 4577 0.04% /wp-content/plugins/woocommerce/assets/css/woocommerce-layout.css
    29 1811 0.47% 4223 0.04% /wp-includes/js/jquery/ui/spinner.min.js
    30 1810 0.47% 10600 0.10% /wp-includes/js/underscore.min.js

    #330312
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. Will forward it Ed.

    -Rui

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