New Landing How can we help? Themeforest Theme Support Dante Product images not showing up on latest products feed on home page

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Dante
  • #307242
    Pod9
    Member
    Post count: 76

    Hi, There are two rows on my home page where latest products should show up. The details are visible but the images not. The two areas are titled “Latest Prosecco Cocktails” and “Prosecco Reviews”. As well as no images they are showing up in two rows and not one row with three columns/products.

    #307245
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Do you have the latest theme version 3.3.32 ?
    Can you provide us admin access in a private reply?

    -Rui

    #307249
    Pod9
    Member
    Post count: 76
    This reply has been marked as private.
    #307261
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Sorry but are posting an issue in the Dante forum but your active plugin is Cardinal.

    Do you have any purchase code for Cardinal?

    -Rui

    #307270
    Pod9
    Member
    Post count: 76
    This reply has been marked as private.
    #307409
    David Martin – Support
    Moderator
    Post count: 20834

    Please add that to your profile, has your Cardinal support expired?

    #307423
    Pod9
    Member
    Post count: 76
    This reply has been marked as private.
    #307424
    Pod9
    Member
    Post count: 76
    This reply has been marked as private.
    #307426
    Pod9
    Member
    Post count: 76
    This reply has been marked as private.
    #307447
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s already private, you need to register the cardinal purchase code in your profile area like David advised.

    You should update your Cardinal theme version.
    https://www.dropbox.com/s/ltox8jrfug0yfny/Screenshot%202016-12-20%2015.38.50.png?dl=0

    After that clear the cache and check if the issue persists.

    -Rui

    #307479
    Pod9
    Member
    Post count: 76

    Hi, That has resoloved the problem, even though it still says that it’s Version: 2.6.11.

    #307491
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nice. It’s the latest version so it’s OK.

    -Rui

Viewing 12 posts - 1 through 12 (of 12 total)

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