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  Posted in: Cardinal
• December 15, 2016 at 12:52 pm #306744
  Mar21

  Member

  Post count: 219

  Hi team,

  I can’t save changes made with the builder on the page

  could you fix this?

  thanks you

  December 15, 2016 at 3:19 pm #306780
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  There is an error in the javascript console regarding Tinymce that is used in the WordPress Editor and also by our page builder.
  https://www.dropbox.com/s/dysv49bb0utv7be/Screenshot%202016-12-15%2014.16.18.png?dl=0

  Did you updated or installed any plugin recently?
  Can try to deactivate all plugins except SwiftFramework?

  -Rui

  December 15, 2016 at 4:24 pm #306808
  Mar21

  Member

  Post count: 219

  This reply has been marked as private.
  December 15, 2016 at 4:27 pm #306811
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  can I try it myself?

  -Rui

  December 15, 2016 at 4:28 pm #306812
  Mar21

  Member

  Post count: 219

  Yes, please use the custom maintenance mode.

  December 16, 2016 at 8:49 pm #307023
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  It worked fine in my test with only woocommerce and SwiftFramework.

  https://www.dropbox.com/s/utk8yydnb689irx/Screenshot%202016-12-16%2019.45.43.png?dl=0

  I can see that you activate the plugins when I was going to do it.

  You need to repeat the test and activate the plugins one by one or several at each time(that I was going to do until I realized you are also activating plugins) to figure out the problematic plugin.

  -Rui

  December 16, 2016 at 9:14 pm #307027
  Mar21

  Member

  Post count: 219

  This reply has been marked as private.
  December 19, 2016 at 4:00 pm #307199
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  I am able to edit/add PB elements: http://organumcirma.com/wp-admin/post.php?post=16673&action=edit. Please test there also.

  Is there any specific way to replicate this?

  December 19, 2016 at 4:15 pm #307207
  Mar21

  Member

  Post count: 219

  This reply has been marked as private.
  December 19, 2016 at 4:20 pm #307208
  David Martin – Support

  Moderator

  Post count: 20834

  Yes I see that issue. This is 100% a plugin conflict. As Rui stated, disable all plugins and re-save the post. You need to activate each plugin and repeat the test and activate the plugins one by one or several at each time.

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  Posted in: Cardinal