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  Posted in: Neighborhood
• December 8, 2016 at 11:45 pm #305906
  mosstheshop

  Member

  Post count: 4

  Hi,

  I cant see the checkout page correctly, attached you can find the page now and 2 screenshot with the editor page.
  The problem is that I can’t see the checkout form.

  Thanks in advance.

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  December 9, 2016 at 12:55 pm #306005
  David Martin – Support

  Moderator

  Post count: 20834

  The checkout page is set here:

  

  Please delete the content you have added and re-save the page.

  December 9, 2016 at 5:51 pm #306068
  mosstheshop

  Member

  Post count: 4

  Hi,

  I did it but doesn´t work. That´s my steps
  1.- Deactivate the checkout page and save in the woocommerce checkout page
  2.- Delete all the content in Checkout page
  3.- Select the checkout page in woocommerce settings
  4.- Try to see it but doesn’t work. Now I can’t see nothing.
  5.- Copi the text [woocommerce_checkout] in the checkout page (in the HTML editor)
  6.- Now I can see the checkout menu but not the content.

  I’m waiting your help.

  Thanks a lot.

  Do you need te admin credentials?

  December 9, 2016 at 6:50 pm #306069
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Will need the admin credentials.

  -Rui

  December 9, 2016 at 7:43 pm #306081
  mosstheshop

  Member

  Post count: 4

  This reply has been marked as private.
  December 9, 2016 at 7:56 pm #306087
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  It seems to be caused by contact form 7, I deactivate it and other contact form addon.
  https://www.dropbox.com/s/7bz2p672ud1sotf/Screenshot%202016-12-09%2018.58.56.png?dl=0

  Try to update Woocommerce to the latest version and then activate the 2 plugins I deactivate to see if the checkout content is there or not.
  https://www.dropbox.com/s/y9oho4s9h1zj1jh/Screenshot%202016-12-09%2018.57.33.png?dl=0

  -Rui

  December 12, 2016 at 9:30 am #306188
  mosstheshop

  Member

  Post count: 4

  Hi again,

  I have updated the woocomerce and activated the contact form 7 plugin and doesn’t appear again. The only way to see the checkout form is deactivated the contact form 7 plugin.

  Do you recommended any alternative plugin to substitute the Contact Form 7 plugin?

  Thanks for your help,

  December 13, 2016 at 2:16 pm #306396
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Contact 7 plugin should not do this, we use that on our sites and thousands of customers also do.

  I have activated the plugin and the checkout works fine.

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  Posted in: Neighborhood