New Landing › How can we help? › Atelier › Product Shortcode Customization

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Atelier
  • December 1, 2016 at 2:27 pm #304676
    torqbolt
    Member
    Post count: 29

    https://torqbolt.com/manufacturers/fasteners/

    This is product archive/category page, customized to add custom shortcode and content.

    Basically in the page i am using “Product” atelier shortode.
    http://swiftideas.com/elements/products/

    Though using this shortcode, I am basically displaying “Products” as well as “Categories”. The page load time is because lot of images (of products/categories) are loading. which is severely impact my seo.

    I would like to call only the marked portion to be called using that Product Shortcode, So basically it should truncate image as well as product description (It is fetching from the product page; I have hid the content/div using the CSS), I can also hide the images using CSS, but basically it loading at backend, so it is not the solution.

    Looking forward for your support.

    Thanks,
    Mitul Mehta

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    December 2, 2016 at 3:20 pm #304938
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Unfortunately this kind of customizations it’s outside of our support scope.
    Hope you understand.

    -Rui

    January 3, 2017 at 8:15 am #308584
    torqbolt
    Member
    Post count: 29

    rui,

    thanks for your reply,
    raising your ands over such a small issue is not justified.

    we expect this support from atelier, failing which we may have to shift out of this theme.

    January 3, 2017 at 8:35 am #308587
    David Martin – Support
    Moderator
    Post count: 20834

    Hi there,

    Unfortunately that customisation is beyond our scope of support as it is more work than a small customisation.

    We only provide support for theme issues, and at times basic customisations. While we’d love to be able to support every customisation request, we simply don’t have the time. We recommend that you seek a freelance developer if you need to make that customisation.

    January 6, 2017 at 8:47 am #309059
    torqbolt
    Member
    Post count: 29

    https://torqbolt.com/manufacturers/fasteners/inconel-fasteners/

    please help on this
    the breadcrumb cannot be seen on all the category pages.

    January 6, 2017 at 11:22 am #309074
    David Martin – Support
    Moderator
    Post count: 20834

    What version of the theme do you have?

    What version of the Swift Framework plugin do you have?

    January 11, 2017 at 9:36 am #309613
    torqbolt
    Member
    Post count: 29

    its updated to the latest one.
    theme 2.4.15
    swift framework 2.5.23

    also one more query
    product pages there is an additional h1 which is hiddenn.
    refer https://torqbolt.com/suppliers/inconel-625-fasteners
    you can inspect element and search for h1.

    how to enable email alerts once you reply to our questions on swift ideas portal??/
    i have already clicked checkbox of notify me of follow up replies via email still i don’t receive any emails.

    January 12, 2017 at 11:07 am #309838
    David Martin – Support
    Moderator
    Post count: 20834

    Will need a login to check the breadcrumb issue.

    Create new tickets for separate issues please.

    January 12, 2017 at 2:33 pm #309890
    torqbolt
    Member
    Post count: 29
    This reply has been marked as private.
    January 13, 2017 at 2:07 pm #310054
    torqbolt
    Member
    Post count: 29

    any updates!!!

    January 16, 2017 at 2:33 pm #310266
    David Martin – Support
    Moderator
    Post count: 20834

    Change your product Page Title Style to standard. You have it set to Hero Tabbed. Hence two titles.

    January 19, 2017 at 9:56 am #310721
    torqbolt
    Member
    Post count: 29

    hi, awaiting an earliest response on this breadcrumb issue.

    January 19, 2017 at 10:34 am #310728
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Regarding the breadcrumbs in the category pages, add the code below to your custom css option.

    .tax-product_cat #breadcrumbs{
   margin-top: 90px;
}

    -Rui

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