New Landing How can we help? Atelier Shipping Calculator on cart page error and Safari add to cart error

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Atelier
  • #302843
    tkhong
    Member
    Post count: 35

    Hi,

    2 things.

    1) Cart has 4×2 products in cart page, 4 product types, 2qty of each. Selecting new country and zip code, eg Germany, 10117, and then pressing Update Totals button, system will reload page and removes other prooducts in cart and reduces product type to 1 and product qty to 1.
    Please try and replicate this on the live site or our demo site URL found on my previous post thread.

    2) On Safari, adding 2 or more products cart will remove so it only shows 2 products. See screenshot.

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    #303157
    David Martin – Support
    Moderator
    Post count: 20834

    What theme version are you using?

    Please add a WP login.

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst we look for you.

    #303164
    tkhong
    Member
    Post count: 35

    Sure (-:

    Theme vs. 2.4.14

    Clone site:
    URL: http://woocommerce-30757-66603-181954.cloudwaysapps.com/wp-admin/
    UID: Support
    PSW: m3S=JWax

    Can you also push on one of my other tickets regarding shipping options in Checkout box? The CSS only seem to use 50% of the checkout options box width. We have shipment options with more text explaining pick up options etc. the text look compressed.
    See attached screenshot.

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    #303457
    David Martin – Support
    Moderator
    Post count: 20834

    I cannot replicate this on the staging site:

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