New Landing › How can we help? › Atelier › Layout messed up on shop page

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    Posted in: Atelier
  • November 18, 2016 at 1:28 pm #302505
    David
    Member
    Post count: 44

    Hello Support,

    I am using product filter plugin for filter.

    I noticed that when we apply filter on the products and if we have one or two products only in results then shop page layout is messed up.

    I already contacted plugin author and they suggest me to contact theme support for it as they never received such complains previously.

    Plugin Link: https://codecanyon.net/item/woocommerce-product-filter/8514038

    P.S: I already deactivated child theme but it is same results.

    November 18, 2016 at 1:29 pm #302506
    David
    Member
    Post count: 44
    This reply has been marked as private.
    November 18, 2016 at 9:25 pm #302583
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Guess the plugins changes the result page, since this is a 3rd party plugin will forward to the development team to see if it’s possible to do anything to sort it.

    -Rui

    November 23, 2016 at 6:53 am #303123
    David
    Member
    Post count: 44

    Hello Support,

    Any update on this?

    Thanks

    November 23, 2016 at 11:11 am #303148
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologize, somehow it was not assigned to the development team. Now it’s correctly assigned.

    -Rui

    November 23, 2016 at 11:08 pm #303310
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just tried to login to debug, but seems the password is wrong?

    Please let us know.

    – Ed

    November 24, 2016 at 6:57 am #303343
    David
    Member
    Post count: 44
    This reply has been marked as private.
    November 25, 2016 at 4:48 am #303578
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @David

    We just pushed the latest update which should sort it – please update and let us know.

    – Ed

    November 28, 2016 at 7:49 am #303853
    David
    Member
    Post count: 44

    Hello Support,

    Still have the same error. Updated a theme and also swift framework plugin.

    http://bearandbear333.staging.wpengine.com/shop/?rng_min_price=164&rng_max_price=590

    November 29, 2016 at 11:50 am #304144
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Could you add the Solid Code Theme Editor plugin so that we can debug on your site?

    Thanks,

    – Ed

    November 29, 2016 at 12:04 pm #304151
    David
    Member
    Post count: 44

    Hello Support,

    Its done.

    Thanks

    November 30, 2016 at 12:01 pm #304423
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    It was because of the customisations in your child theme – I have updated that for you.

    – Ed

    November 30, 2016 at 12:24 pm #304435
    David
    Member
    Post count: 44

    Hey Ed,

    Perfect. Thank you very much.

    Could you please tell me what did you fix it? So I can push same thing on my live site.

    Thanks

    November 30, 2016 at 1:19 pm #304449
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please update the /woocommerce/single-product/content-product.php file

    – Ed

    December 1, 2016 at 9:59 am #304598
    David
    Member
    Post count: 44

    Hi Ed,

    Thank you very much.

    Can you please tell me what was the issue? Just to know.

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