New Landing How can we help? Themeforest Theme Support Uplift Video not working: Mobile & Tablet

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Uplift
  • #301912
    LookLeftCC
    Member
    Post count: 8

    Hi there,

    LOVE Uplift!

    Our homepage contains a video background (2 seconds looped) – when I view the site on a tablet or smartphone the video does not load, only a coloured background.

    Is there a setting I can change to allow video to load on mobile devices as well.

    Also – with slow connections the video takes a while to load (less than 1 Mb) – is it possible to show a background photo while the video loads?

    Thank you,
    MC

    #301915
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Glad you are enjoying Uplift.

    In mobile it’s not possible to autoplay videos so you need to you use an image instead, there is an option in the settings.

    At the moment isn’t possible to load the image before the video, will forward your suggestion to the development team.

    -Rui

    #301922
    LookLeftCC
    Member
    Post count: 8

    Thank you Rui. I have uploaded and image instead – however it repeats (see attachment), I do have it set to Background Image size: COVER and Mobile Background image horizontal align: CENTER

    On an unrelated issue: Google Maps on our Contact Us Page (http://www.hydra-arc.com/contact-us/) gives me an error message. Any input would be much appreciated

    Attachments:
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    #301932
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Add the code below to your custom css option.

    .home .swiper-slide.video-slide.dynamic-header-change.swiper-slide-visible.swiper-slide-active {
        background-repeat: no-repeat;
    }

    Regarding the map now google maps requires an api key that is associated with your site.

    Check inside the SwiftFramework plugin, there is an option called Google Auth, read the instructions and register you site and get a user/key from google maps.

    -Rui

    #301954
    LookLeftCC
    Member
    Post count: 8

    Thank you – that sorted the issue & Google Maps also sorted.

    Is there a way on Mobile to only show the image size and not the extra space above and below the image (see attachment).

    Thank you again for the fast & efficient service

    Attachments:
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    #301975
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can’t figure out how to remove it. Will forward to our head developer to see if it’s possible to remove.

    -Rui

    #302069
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please add this css, that will sort it:

    .swiper-slide.video-slide {
        background-size: cover;
    }

    Thanks,

    – Ed

    #302149
    LookLeftCC
    Member
    Post count: 8

    Works perfectly – thank you!

    #302150
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    great. thanks Ed.

    -Rui

    #319281
    puichingho
    Member
    Post count: 4

    Modern mobile browsers seem to support autoplay video already. Will there be an update to support that?

    http://walterebert.com/blog/html5-video-autoplay-mobile-revisited/

    Seems right now the video got automatically hidden if using it as a swift slide. Anyway to unhide it?

    #319283
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will have to forward this to the development team to be analysed.
    Thanks for the heads up.

    -Rui

    #319678
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @puichingho

    We’ll look into this further – the only issue is how it’s handled in older browsers.

    – Ed

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