New Landing › How can we help? › Atelier › Swift Framework not updating properly

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • November 14, 2016 at 8:48 pm #301872
    mastudio
    Member
    Post count: 14

    Hello,

    I’m trying to update the theme on our staging site and continue to get this error w/ a admin lockout even though the aq_resizer.php seems to exist in the appropriate folder. We also had issues updating the swift framework prior – it timed out. Thanks for your assistance.

    Warning: require_once(/usr/www/users/mainaveg/mag-staging.pairsite.com/content/themes/atelier/includes/plugins/aq_resizer.php): failed to open stream: Permission denied in /usr/www/users/mainaveg/mag-staging.pairsite.com/content/themes/atelier/functions.php on line 38

    Fatal error: require_once(): Failed opening required ‘/usr/www/users/mainaveg/mag-staging.pairsite.com/content/themes/atelier/includes/plugins/aq_resizer.php’ (include_path=’.:/usr/local/lib/php’) in /usr/www/users/mainaveg/mag-staging.pairsite.com/content/themes/atelier/functions.php on line 38

    November 14, 2016 at 10:59 pm #301881
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Do you want us to provide you the latest version so you can upload it with ftp?

    -Rui

    November 14, 2016 at 11:20 pm #301884
    mastudio
    Member
    Post count: 14

    Yes, please.

    November 15, 2016 at 12:12 am #301893
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try this one

    https://www.dropbox.com/s/7xdfr3fnkp9rvw4/atelier.zip?dl=0

    -Rui

    November 15, 2016 at 5:29 am #301908
    mastudio
    Member
    Post count: 14
    This reply has been marked as private.
    November 15, 2016 at 9:04 am #301916
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you check the current file permissions in functions.php and also have a look if the other files have the same permissions?

    -Rui

    November 22, 2016 at 12:50 am #302910
    mastudio
    Member
    Post count: 14
    This reply has been marked as private.
    November 22, 2016 at 1:03 am #302914
    mastudio
    Member
    Post count: 14
    This reply has been marked as private.
    November 23, 2016 at 4:36 pm #303251
    David Martin – Support
    Moderator
    Post count: 20834

    You need to use the latest SF plugin. Are you sure your child theme is not overriding any parent theme template files?

    Please update the SF: http://mag-staging.pairsite.com/wp-admin/update-core.php.

    Please disable the child theme.

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